On Sat, 2008-07-05 at 12:40 +0100, Brad Rogers wrote: > On Sat, 05 Jul 2008 11:29:54 +0100 > Ian Lynch <[EMAIL PROTECTED]> wrote: > > Hello Ian,
Hi > I just installed OOo and it hasn't installed the email package, why? Because you need to go to a different site and download and install what is a separate package? I don't think it is necessary to bundle at download - in fact its a good idea not to or the download file becomes unmanageably big. Maybe distribute on a DVD but that is a bit different. > For many people, the expectation will be that the two things will get > installed by the one routine, despite being written quite clearly that > the two must be installed using separate install routines. Ok, so it's not perfect, things rarely are. What matters is does "putting a link on the download page saying if you want a replacement for outlook here is/are possibilities" make things better or worse? I'd say better based on the number of questions about an Outlook replacement. > And given > that people already complain that OOo doesn't install itself > automatically, this would be just too much effort for them, and they'd > give up in disgust. In the above scenario, if they are not going to check out the link to an Outlook replacement and give up they certainly aren't going to download and use the thing without any chance of an Outlook replacement. > Admittedly, for every person that the above applies to, there will be > ten or more that manage quite happily, without any issues at all. Precisely and we want maximum take up. Some of those new users might even contribute support to the ones that complain for one reason or another. Ian -- Ofqual Accredited IT Qualifications A new approach to assessment for learning www.theINGOTs.org You have received this email from the following company: The Learning Machine Limited, Reg Office, 36 Ashby Road, Tamworth, Staffordshire, B79 8AQ. Reg No: 05560797, Registered in England and Wales. --------------------------------------------------------------------- To unsubscribe, e-mail: [EMAIL PROTECTED] For additional commands, e-mail: [EMAIL PROTECTED]
