Hi,
On 10/04/09 23:08, jonathon wrote:
Robert Derman wrote:
OOo should include a pair of manuals in the download package, either in PDF or
ODF formats, the presence of which would be made obvious the first time you
opened the suite.
I would not object in making the presence of the installed Help more
obvious. At presence, many users first refer to some mailing lists,
forums, or other sources to get help, and most often they will return a
"read the installed Help - it's all there what you're asking"
Users who don't find the installed Help will possibly not find the
enclosed manuals, too.
a) I'd suggest both PDF and ODF formats. The latter so that the user
c an add notes, documentation , etc that they (the individual) thinks
is necessary/useful. The former, because it can be read regardless
of platform, or wehther or not OOo has been installed;
b) I'd suggest a copy of all of the documentation that OOoAuthors has
produced, for that specific version of OOo. Since that documentation
lags behind OOo releases, it might be more useful
So what is wrong with the main documentation page at
http://wiki.services.openoffice.org/wiki/Documentation
Everything you asked is there, and much more. And every user, including
yourself, can add to that information pool.
On Sun, Oct 4, 2009 at 15:54, Gene Young wrote:
In what way is the help "totally inadequate"?
a) Minor, but significant for the affected population groups: Not
all localizations have translated the help file into the local
patoise.
b) Content is the help file is not applicable to the current version of OOo;
please give at least one example.
c) Functions in OOo are not described in the help file.
see above
d) Help files are not indexed by the expected word/phrase. Ideally,
every word/phrase.concept found in the help files, and./or
documentation for WordPerfect Office, MSO, GnomeOffice, KOffice, Red
Office, GoogleOffice, and Symphony will be found in the help file,
with a cross reference to the OOo name;
please provide a list, we will happily add that information to the
installed Help.
jonathon
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