On 10/20/2009 12:29 PM, Robert Derman wrote: > Mike Scott wrote: >> Michael Adams wrote: >>> On Tue, 20 Oct 2009 08:16:35 +0100 >>> Came this utterance formulated by Mike Scott to my mailbox: >>> >>>> Consider the following typical scenario:- >>>> >>>> 1. unsubscribed poster mails the list >>>> 2. all on the list colour that in brilliant scarlet so they know to cc >>>> the OP because he's unsubscribed >>>> 3. a 'regular' responds >>>> 4. that message hits the list >>>> 5. someone else improves on that response. But the chances are the >>>> OP won't see this, because the reply from (3) isn't coloured(*), so >>>> the latest reply(5) isn't cc'd to anyone, including the unsubscribed >>>> OP. >>>> 6. Now you have a branch of the thread where the OP's address >>>> doesn't even appear on the emails..... >>>> >>>> Kind of defeats the object, it seems to me. > I can see making it very easy for new users to reach the Users list, but > I think that the Discuss list with it's different purpose should be for > subscribed posters only.
Right... http://www.openoffice.org/mail_list.html FWIW I refuse to reply any longer to any unsubscribed posts on the user list (there can be some exceptions) in general until the list owner(s): 1) tag *all* unsubscribed posts with [moderated] in the subject, and 2) place the 'Delivered-To: moderator for [email protected]' before the 'Delivered-To: mailing list [email protected]' header. Reason for the last is that newsreader filters will filter on the first 'Delivered-To' header and will ignore the other. I suspect that several other regular contributors to the users list are doing the same. It's simply not worth the effort. Further, once you do respond it's often the case that the recipient: 1) keeps nagging you for information directly, 2) becomes overwhelmed with responses (good and bad) and gets pissed off because they have no clue what a mailing list is, or 3) subscribes, becomes overwhelmed with list emails and, again gets pissed off when they can't unsubscribe. Allowing unsubscribed (purposely subscribed) users to post on the users list (and this list) is simply stupid. My guess is that it drives away more potential users than it helps/keeps. Blocking unsubscribed posts will also help easily block subscriptions from the OOo link hawkers (those that sell links to OOo mirrors for downloads and then subscribe and/or point the unsuspecting buyer to the user list for "support". Anyone with any experience on this or the user list will know what I am referring to. Send new users/prospects to the forums instead (http://user.services.openoffice.org/). That is what they are generally used to, it's easier and much more informative, they also need to sign up there as well, but can easily browse issues first. Here's an example from an unsubscribed post on the users list: Subject: How do I get... Date: Thu, 1 Oct 2009 22:38:28 -0700 OpenOffice.org 2.4 off my computer? I wouldn't let me shut down my machine. I can't put it in the Trash because it's open and I can't close it. Help. Reply (not cc'ed to the unsub - luckily so?): Newsgroups: gmane.comp.openoffice.questions Subject: Re: How do I [extirpate OO] Date: Mon, 05 Oct 2009 19:48:16 -0400 Windows? Quick and dirty: Ctrl-Alt-Delete, the 3-finger salute. Go to Tasks tab; find OO; terminate. Come back if you then may not uninstall. Reply (cc'ed to the unsub): Subject: Re: How do I get... Date: Tue, 06 Oct 2009 09:34:09 +0800 Carol Please can you give us some more information. This sounds like you have an Apple but it would help if you gave us details of the operating system and the version of OpenOffice you are running so we can try and stop this happening to anyone else. Nothing heard back on the list from Carol of course, because she was never subscribed in the first place. But even if she had received both, she would have not known to reply back to the list. Instead she'd reply back to the poor list user that responded with a cc to her. And what purpose did the exchange serve for OOo? None. Instead it wasted list resources, the time, no matter how well meant by the list repliers, and the resources of every list user that had to read the exchange. If anyone would like, I'm sure that I/we can find similar exchanges in the list where the unsub became so pissed off that they actually did respond to the replier and/or the list and promptly uninstalled OOo. Be happy to send unsub's over to this list from the users list if you'd like :-) But I think that you'd be better off trying to figure out how an unsub got to the discuss list to begin with. There is no method (that I'm aware of) via the standard http://www.openoffice.org pages. So my guess is that the unsub got here via one of the OOo link sellers. Ask the "moderator" how From: SHANNON WILLIAMS <[email protected]> Message-ID: <[email protected]> Delivered-To: mailing list [email protected] Delivered-To: moderator for [email protected] got here in the first place. --------------------------------------------------------------------- To unsubscribe, e-mail: [email protected] For additional commands, e-mail: [email protected]
