On January 11 2010 8:02 pm, Alex Nyunt wrote:

> Michael,
> 
> I appreciate your response.  Indeed, compared to the tone of much of the
> mail I have received in reference to this, your response is measured and
> reasonable.
> 
> What can I say?  I was angry.  I am still angry.  A large volume of people
> have pointed out that OpenOffice does have autosave, a fact of which I am
> aware, having used this program in one form or another for about seven
> years; however, in this case that function did not work.   The program
> froze and when I restarted it, instead of encountering the recover
> function as I
> expected, the main menu came up--no recover.  Since there seems to be
> actual communication going on at this point, perhaps you could look into
> the reasons that something like that might occur so that it doesn't happen
> to anyone else in the future.

The autosave function was broken in one version of OOo. It was 3.0.? I can't 
remember exactly, but I do remember being extremely frustrated when I lost 
about eight hours work because I had come to rely on the autosave feature 
working.

> 
> As for the mailing list of disgruntled open source gurus, while I
> appreciate your concern, that's hardly the most worrying thing at this
> point ("The
> internet man insulted me, when will the pain stop?")  I am sorry if my
> immoderate anger offended any of you and your life's work.  If you
> sincerely feel the need to cast aspersions, question my intelligence, or
> otherwise bad mouth me, as I'm sure many of you will continue to do, I can
> take it.
> 
> Thanks,
> Alex
> 
> On Mon, Jan 11, 2010 at 6:59 PM, Michael Adams
> <[email protected]>wrote:
> 
>> On Sat, 2010-01-09 at 14:25 -0500, Alex Nyunt wrote:
>> > Thanks a lot, your piece of crap word processor apparently does not
>> > auto
>> > save and it does not recover documents.  As I was writing a paper for
>> > school, your awesome program crashed, thereby losing half my work. 
>> > Than
>> > you.  I didn't really want to write that paper anyway, and now it's all
>> gone
>> > so thank you.  I don't really want to have a college degree, I would
>> rather
>> > live like a bum, under an overpass, smelling eternally of whiskey and
>> piss.
>> > And now, thanks to your no good garbage word processor, that dream can
>> now
>> > be a reality.
>> >
>> > Thanks for nothing.  I hate your face.
>>
>> Quite plainly to your personal detriment you have let your frustration
>> boil over into anger in this email.
>>
>> As Sean has pointed out OpenOffice.org has an autosave feature which is
>> automatically turned on when you install it IIUC, it also has an
>> autorecovery feature which works to recover from the most recent
>> autosave.
>>
>> Good quality college grade work will not be completed in one sitting so
>> obviously you have previously saved this work. You should therefore be
>> able to recover an earlier version from your daily backups. Daily
>> backups are recommended by all OS and disk manufacturers. Important work
>> like this should at least be backed up to a flash stick.
>>
>> What is most worrying at this juncture for you is that you have emailed
>> a mailing list of several hundred people ranting about OPenOffice.org.
>> Most of the list members are very happy with OpenOffice.org and support
>> it in their own time by helping people with problems. I am one of those
>> people and as i read your email it comes across as a personal attack on
>> me. Many others with a temperament less reasonable than my own may well
>> be considering flaming you in reply.
>>
>> Good luck.
>>
>> --
>> Michael
>>
>>
>>

-- 
Cliff

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