I have noticed lately in the [email protected] list several questions
from unsubscribed users that people have answered but have failed to
include the questioner's address in the to: or cc: list so the answer
will almost certainly go unseen.
In the past I have "forwarding to unsubscribed user" but have been
slated for doing so.
I am not allowed to reply privately because, apparently, that makes me
look like some sort of "official representative" of OOo.
So, what to do?
The questions look, superficially, to have been answered so many folk
won't bother further. The needy newbies think the support for their
software is *&%$£, i.e. worth roughly what they paid for it. So OOo gets
a bad reputation among exactly those users we'd like to encourage.
If I answer myself I'll be accused of duplicating messages, adding
surplus traffic, taking someone else's credit etc. etc.
So, what to do?
I'm inclined to go back to "forwarding to unsubscribed user" and ignore
the consequences but ...
Advice, please.
--
Harold Fuchs
London, England
---------------------------------------------------------------------
To unsubscribe, e-mail: [email protected]
For additional commands, e-mail: [email protected]
