On Tuesday 09 March 2010 22:45, Drew Jensen wrote:

> Howdy,
>
> Before jumping in with opinions could I ask a question, please.
>
> OO.o sprouts more then just the English users ML, it has a German
> list, French, and others  - yes.
>
> Do these other MLs also experience these problems?

Yepp.

German users-List: (overall mail frequency: 24/day [1])

A - users not capable to unssubscribe
* estimated frequency: varying, 1-10/month
* actions taken: escalative ;-) 
  -> first level: individual responses containing or pointing to 
detailed instructions for unsubscribing (helpful in estimated 80-90%)
  -> second level (about 10-20%): forced unsubscription by list owner

B - mails from unsubscribed users:
* calculated frequency: about 5% (i.e. 1.1/day or 8/week) [2]
* actions taken: 
  -> (preferably) list reply with cc to OP if somebody happens to notice 
the fact (but nearly all get noticed as there seem to be several people 
with filters adding a flag to such mails)
  -> in addition, link to archives (gmail, ooo) 
  -> in addition, hint or link to hint how to subscribe

(most numbers estimated from gut feeling)

Nino

[1] 2606 Mails in 109 days (on my computer)
[2] 126  Mails out of 2606 total

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