Hi Jerome, > > Scorers are involved in the call routing process. Each scorer attached to a > router is acting as a routing option. The router decides on the option to > follow by computing a scorer for the call with each scorer and applying a > selection algorithm (first match, best match, etc.).
This much I understood from looking at the code. My lack of understanding is what use cases (applications) would use scoring rather than exact matches for routing. Thanks, Sean > > Best, > Jerome > >

