I'm not a hired flak and I've never used the product, but Fog Creek Software (see: Joel On Software) has a product that appears to be pretty good for this type of situation:
https://www.copilot.com/ ------------------------------------ Gerry Gurevich Application Development NIEHS ITSS Contractor Lockheed Martin Information Technology 919-361-5444 ext 311 ________________________________ From: Robert Reil [mailto:[EMAIL PROTECTED] Sent: Friday, February 09, 2007 3:09 PM To: [email protected] Subject: [ACFUG Discuss] RE: askcharlie, getting live help when you're stumped (was RE: [ACFUG Discuss] WebDAV, Tortoise SubVersion, DWMX8, and CFMX7) Nice idea. Im sure I will hit you up sometime for that. Though what are the methods you would use as I have a firewall to configure. You and I can discuss this off list. Robert P. Reil Managing Director, Motorcyclecarbs.com, Inc. 4292 Country Garden Walk NW Kennesaw, Ga. 30152 Office 770-974-8851 Fax 770-974-8852 www.motorcyclecarbs.com <http://www.motorcyclecarbs.com/> ________________________________ From: Charlie Arehart [mailto:[EMAIL PROTECTED] Sent: Friday, February 09, 2007 2:57 PM To: Carbs Sales&Service Subject: askcharlie, getting live help when you're stumped (was RE: [ACFUG Discuss] WebDAV, Tortoise SubVersion, DWMX8, and CFMX7) This seems like a situation where you may need someone to "look over your shoulder" to get things working right in your environment, rather than work through it by emails. Of course, with tools like Breeze/Connect, GotoMeeting, Windows remote assistance, and others, the person need not actually be there with you but instead can see your screen remotely and talk you through the challenges. The challenge is simply the time. It's one thing to fire off an email, but another to spend possibly several minutes or more trying to help, especially when those who might help have real jobs or are consultants normally paid by the hour. :-) This may be an opportune moment to share with folks that I've created a new service to be able to offer just such assistance. It's very low cost and at a per minute rate (first-time callers get 10 minutes free). Check it out at: http://www.carehart.org/askcharlie/ I'd welcome your thoughts on what you think of the idea. /Charlie http://www.carehart.org/blog/ ________________________________ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Robert Reil Sent: Friday, February 09, 2007 12:34 PM To: [email protected] Subject: RE: [ACFUG Discuss] WebDAV, Tortoise SubVersion, DWMX8, and CFMX7 you're making me chortle Charlie! Congratulations.. You are right. It IS my day... It is watch Robert go down the wrong trail day. Here is all I know, and for some of you it may be old news but I want to give a 100% regroup and bring it back to high level view. <snip> ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by FusionLink <http://www.fusionlink.com> ------------------------------------------------------------- ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
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