Thanks for sharing that, Gerry. I'm familiar with it myself, and I mention in my note below that there are indeed "other" solutions for remote web support. That said, the focus of the service isn't so much on the remote support but on the phone support. Not everyone will even need the remote support aspect (though that's available at no extra charge). And as I point out on the site, I do recommend people check out free support services first (lists, forums, and the new cfanswers.org). I'm just offering myself to help where folks remain stumped or are pressed for time. /Charlie http://www.carehart.org/blog/
_____ From: [EMAIL PROTECTED] [mailto:[EMAIL PROTECTED] On Behalf Of Gurevich, Gerry (NIH/NIEHS) [C] Sent: Friday, February 09, 2007 3:19 PM To: [email protected] Subject: RE: [ACFUG Discuss] RE: askcharlie, getting live help when you're stumped (was RE: [ACFUG Discuss] WebDAV, Tortoise SubVersion, DWMX8, and CFMX7) I'm not a hired flak and I've never used the product, but Fog Creek Software (see: Joel On Software) has a product that appears to be pretty good for this type of situation: https://www.copilot.com/ ------------------------------------ Gerry Gurevich ------------------------------------------------------------- To unsubscribe from this list, manage your profile @ http://www.acfug.org?fa=login.edituserform For more info, see http://www.acfug.org/mailinglists Archive @ http://www.mail-archive.com/discussion%40acfug.org/ List hosted by http://www.fusionlink.com -------------------------------------------------------------
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