On Mon, 2007-08-06 at 09:49 +0400, Alex Nikolaenkov wrote:
[...]
> > (B) Reopening tickets because you disagree with the resolution is also
> > quite impolite. Bringing the issue here is the right way to go, but
> > leave the ticket closed unless you can convince us to rep-open it.
> I never heard that tickets should not be reopened if you disagree.

I realise that you are just getting used to the way we (and other
projects, no doubt) work, so don't take this too personally. However,
there are some common misunderstandings here, so a quick post for the
archives might be useful for the future...

A fairly standard practice is to read a project's contributing
documentation if you are unsure. In this case, contributing.txt -- also
online at http://www.djangoproject.com/documentation/contributing/ --
says, in the section about reporting bugs:

        Don't reopen issues that have been marked "wontfix". This mark
        means that the decision has been made that we can't or won't fix
        this particular issue.  If you're not sure why, please ask on
        `django-developers`_.
        
That's fairly normal Open Source project practice, too. At some point,
somebody has to get final say as to when the open/close/reopen/reclose
cycle ends and we try to head that off early. Tickets don't get
"wontfixed" for trivial reasons, so we ask that people respect that.

>  If
> the bug is still reproducible it should be reopened.

There is frequently debate about what is a "bug", though.
"Wontfix" (along with "invalid") is the maintainers' way of saying "this
isn't a bug". Very rarely it's "this is a bug, but we aren't going to
fix it for this reason" (usually because the code in question is
deprecated and only exists for backwards compatible use and the bug is
very minor).

>  If its
> resolution is changed to "won't fix", one should point why. And
> not just - "Oh, it is good enough now". The only one who CLOSES the
> ticket is the opener. So it's also very impolite to CLOSE TICKETS FOR
> SOMEONE. Correct me if I'm wrong.

Bug tickets in Open Source projects are almost never closed by the
person who opened them. They are closed by the person who fixes them or
determines they are not a bug or whatever. Those people are invariably
people qualified to make such decisions, so it's not like random people
are going to be closing tickets (we keep a close eye on that and reopen
tickets that are closed without reason or by anonymous people).

Regards,
Malcolm

-- 
Remember that you are unique. Just like everyone else. 
http://www.pointy-stick.com/blog/


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