Hi Kelvin, sorry for the slow reply.

On 06/12/2015 10:21 PM, Kelvin Smith wrote:
> A customer of mine had difficulty finding the grant message to upload a 
> file to my DL installation, because the message was flagged as spam and 
> diverted to the recipient's spam folder. As I look at a message, I 
> understand why: It has only whatever text one has typed in the "Message" 
> box, plus the link. That makes it look a lot like the "Try this, it 
> works! As seen on TV!" spam that annoys us all.
> 1) Is there any way for me to put some standard text of my own choice 
> into the message? Perhaps it could say something like,

Allowing grant messages to be customizable is something that needs to be
done. Right now they're hard-coded into htdocs/include/msg.php

> While you might have something like this as a default, ideally this 
> should be something I as the owner can alter.

I agree. Right now they're still like this because they play well with
gettext/translations and the message itself changes a bit depending on
the options, but some sort of text template needs to be done.

> 2) I just noticed that the grant message has a From address of "ticket 
> service <nob...@example.com>". I would have expected it to use the 
> address where notification of the upload is sent. An address like this 
> probably makes it more likely to be identified as spam.

Which grant message? There's the one containing the grant link, and then
you have the notification that the grant has been used.

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