On 07/15/2015 03:47 PM, Steven M Jones via dmarc-discuss wrote:
On 07/15/2015 12:18, Eric S Johansson via dmarc-discuss wrote:
I'm acting as a third party mailer for one of my customers. ... but from my customer's domain, I get nothing even though the setup looks identical.

So your issue is that you aren't receiving any aggregate reports for the domain "mumble.com" at the mailbox "[email protected]" right?
yes.


all mail messages are signed from sb.mumble.com and sent from my.mailservice.com and google says all is well for dkim/spf. messages are from [email protected].

Do you mean that the RFC5322.From domain for the message traffic in question is "mumble.com", but all your DMARC and DKIM records are using "sb.mumble.com" -- as quoted below:

if you are talking From: as speced in section 3.6.2, yes


here are the records via dig with domain redacted (and hopefully not fat fingered)

_dmarc.sb.mumble.com. 2947 IN TXT "v=DMARC1\; p=none\;rua=mailto:[email protected]\; fo=0\; adkim=r\; aspf=r\;sp=none"

the authorizing record is:

mumble.com._report._dmarc.my.mailservice.com.    185 IN TXT "v=DMARC1"


any suggestions on what I'm missing?

Message traffic using an RFC5322.From of "sb.mumble.com" would use a DMARC record published for the Organizational Domain "mumble.com", but the reverse doesn't work.

I think you want to either change the RFC5322.From domain in the messages being sent to "sb.mumble.com", or publish a DMARC record for "mumble.com".

interesting. I now see how I misinterpreted the third party rules (source dmarc.org faq). I though I was ok because all the dmarc tests, such as dmarcian.com, my dns records were configured right and mr google said that dkim and spf passed.

this a bit of a problem. I can't put a dmarc record in mumble.com because it would collide with the existing office mail system. mail from [email protected] had a lower response rate[1]. for some reason, the subdomain threw the recipients for a loop and they ignored the messages[2].

I wonder if I own the email for sb.mumble.com if the RUA/RUF addresses to [email protected] will work right with a From: [email protected]

Hopefully I haven't missed something obvious...

I think I get to claim that prize (missing what should be obvious :-)

--- eric

[1] email is job notices and other office to subcontracted workers messages
[2] these workers are not tech savy and there is not a strong enough relationship to train them to the subdomain address form.
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