> Does anyone have contacts in MUA space that we might

> reach out to, and what chances are there of them actually

> engaging?


I'm currently working with the Outlook Web Access (OWA) team to do some UX work 
for email we (Exchange Online) detect as phishing, and am similarly working 
with the Outlook team. Eventually Hotmail/outlook.com will move to have a 
similar interface as OWA.


Getting UX teams to pick up the work is not easy, though. In terms of engaging, 
it depends on how much uniformity there is across the industry. There has to be 
a concrete proposal in place that has either wide adoption or wide support.


-- Terry


________________________________
From: dmarc <[email protected]> on behalf of Murray S. Kucherawy 
<[email protected]>
Sent: Saturday, June 07, 2014 9:33 PM
To: J. Gomez
Cc: [email protected]; Franck Martin
Subject: Re: [dmarc-ietf] Advice to MUA

On Sat, Jun 7, 2014 at 4:52 PM, J. Gomez 
<[email protected]<mailto:[email protected]>> wrote:
> "MUAs SHOULD display to the end user, in UTF8 (and punycode), in a
> non ambiguous font, the domain used for the assertion of the DMARC
> policy, as well as the result of this assertion. A non ambiguous font
> is a font where the graphical representation of a chararcter is not
> identical to the graphical representation of another chararcter in
> the same font"
>
> If we know what a non ambiguous font is, then may be we could
> specifiy the font name.

I very much would like that to be included in the DMARC spec.

I would very much include such advice in documents if I thought there was any 
hope they would be followed.  MUA developers rarely if ever participate at the 
level of IETF work and often do things we don't expect, which has led us to our 
current pattern of punting on using any kind of normative language describing 
user interface stuff.  That is, they are consumers of things like IMAP and 
SMTP, but they're completely free to decide how to render the user side of 
those things.

Moreover, at the levels the IETF deals with, we as a community would be kidding 
ourselves to think we understand what user interface choices work or don't, so 
it would be silly for us to write things into RFCs that purport otherwise.

Still, I've asked this before in other contexts, and I'll ask again: Does 
anyone have contacts in MUA space that we might reach out to, and what chances 
are there of them actually engaging?  I may have one with Thunderbird that I'll 
try to reach out to in the coming week.

-MSK
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