On 1/6/21 2:10 AM, Laura Atkins wrote:

2. A single study is unlikely to be definitive about much of anything.

Absolutely true.

Anyone relying on a single piece of evidence to prove their point is wrong. I am absolutely sure there is a bigger body of research out there and more data. In fact, I was at a conference in SF many years ago reporting a study done between a mailbox provider and a large sender of email. Their study showed quite definitively that visual indicators in email do not affect user behavior in any statistically meaningful way.

Dave made a categorical statement that the only thing that can have an effect on phishing is filters. I provided that study as a counterpoint which does not support his categorical assertion. He then tried to assert that something completely irrelevant to email is pertinent to prove his point: another one off study which is irrelevant to email. At the very least categorical statements in the face of little data are ridiculous, and should be ignored.


I think he’s representative of one kind of enduser. He’s getting a trust indicator in email (DMARC fails) and doesn’t understand what that indicator means or implies. When I shared the relevant piece of the DMARC spec causing the DMARC failure he told me that was ‘all gobbledygook’ and that alignment wasn’t even part of DMARC.

I beg your pardon. I designed and implemented SSP. If you don't know what this is, you are unqualified to tell me what I do or don't understand. Take your ad hominems elsewhere.

Mike, newbies


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