Hi All,
I believe that in order to make help as uniform/consistent/professional
as a possible, a help writer's guidelines needs to be created to guide
users who modify help to write in a particular style.
It should address things like the below and more
1. How a user or document should be addressed, as sometimes we use 'you'
or 'in a document' (e.g. "You can also set the view") and sometimes we
use 'the user' or 'in the document' (e.g. "These paths can be edited by
the user.")
2. Preferred words and phrases.
--
Yousuf 'Jay' Philips
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