[insert again apology for lack of details and timing]

my post was meant to express that customers that have heard more of the 
details and have had the chance to digest them are overwhelmingly in 
favour and I intend to fill the information gap. it was NOT meant to 
say I have spoken to others, they are happy and  therefore your 
concerns are dismissed.

more when possible.

Regards

On Oct 20, 2005, at 4:18 PM, Robert L Mathews wrote:

> elliot noss wrote:
>> I am not aware of one reseller who was unhappy, wanted to opt
>> out or expressed any ethical concerns.
>
> So now you've read the mailing list and things have changed: you are
> aware of several resellers in that category, including some large
> resellers and people who have given the thing quite a bit of thought 
> and
> identified several potential problems.
>
> And in response, Tucows plans to change... ummm, what, exactly? Your
> message came across as "We're going ahead with it anyway because we
> talked to some people at a trade show who didn't object, and we'll tell
> you later why we thought your comments weren't relevant".
>
> As a reminder, you have always stated (to your credit) that domain name
> registrants are my customers, not yours. Other than legal requirements
> imposed on you by third parties, I therefore naturally expect to decide
> how expirations are handled, what renewal notices customers see, 
> whether
> it's a good idea to alter their nameservers based on technical
> limitations, and so forth. I'm sure you don't believe that it's up to
> you to decide any of those things against my will; if you did, Tucows'
> promise to remember that these people are my customers would be 
> worthless.
>
> If you can explain the benefits of the new features to us all, and I
> decide that I want my customers to participate, then that will be just
> fine. Until then, you need take a few moments to talk with whomever
> needs to be talked with to make sure that no domain names from my
> reseller ID are included; it should be a simple database change on your
> end. Thanks!
>
> -- 
> Robert L Mathews, Tiger Technologies      http://www.tigertech.net/
> _______________________________________________
> domains-gen mailing list
> [email protected]
> http://discuss.tucows.com/mailman/listinfo/domains-gen

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