Thanks for all the quick replies to this. I know that the root of the TUCOWS policy is meant in good faith (fair marketplace and all) and it may protect the end user to have this ability to move domains when in arrears, but it does not certainly help the reseller. We have lost a few bucks this way to customers who found out quite easily that the alternative to paying was running. I was also told I the past by TUCOWS that we should utilize collection agencies to recover the funds owed. Well I dont know about you but collections is bloody expensive, and not something we want to do.
You can see how this is inherently flawed. The TUCOWS policy is meant to protect the end-user but it does not protect the very root of your business, the reseller. When you are owed money for services and then client finds out that there is a "back door" they can bolt through and not have to pay, many will likely take the opportunity. How many customers do you think have actually paid what they owed to the resellers after transferring their domain and services away? I would hazard to guess, none. When a domain registrant phones up TUCOWS to find out what their options are, and the registrant says they have tried to deal with the reseller and got nowhere (because they dont want to pay what they owe), does TUCOWS then say OK, we will unlock your domain and you can do whatever you want. Sorry about the trouble. Dont you think TUCOWS should contact the reseller in this case and say, Hey, whats up with 1234.com? Oh they owe you money? OK, we will inform them of the issue at hand. Then TUCOWS should contact the registrant and tell them they should straighten out their billing issues with the reseller, to gain control of the domain again. Thanks again for your comments. GB DotRegister.ca --------------- _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
