Okay, the plot's thickening on this -- looks like it's more widespread than I thought. I test out the reseller support address once in a while and haven't noticed the delay (or was distracted by whatever I was debugging at the time) but the headers I'm getting say differently for others.
-andrewm Chris Scott wrote: > Andrew McCallum wrote: > >> No there shouldn't be, especially a delay like that. If you could send >> me the headers offlist of the auto-response message I might be able to >> see where the bump was. >> > > FYI, I don't think I've ever gotten the auto-responder quickly enough to > where it seems automated. Usually it takes hours (or days on the > extreme end) or more to get this. I always assumed that the auto > response was due to some action like accepting the ticket into the system. > > I'll follow up w/you offlist on a couple examples. > > >> -andrewm >> >> jm wrote: >> >>> I recently sent an email to billing. Took 2 or 3 days to get the tracking >>> #. >>> >>> response was prompt after that. >>> >>> Is their a reason tracking # auto replies aren't sent within moments of >>> receiving a request for info? >>> >>> josh >>> >>> >>> on 2/22/07 5:14 PM, Peter at [EMAIL PROTECTED] wrote: >>> >>> >>> >>>> Didn't even get a tracking ID ... guess there is a communication problem >>>> somewhere. Will send one through another email address. >>>> >>>> Regards. >>>> >>>> Andrew McCallum <[EMAIL PROTECTED]> wrote in >>>> news:[EMAIL PROTECTED]: >>>> >>>> >>>> >>>>> Oops, you've got the right address, though we try and keep it off the >>>>> list if we can so it doesn't get harvested. We had a glut of emails >>>>> at the beginning of the week but we're through that, so it makes me >>>>> wonder what happened. Could you send me the tracking ID from the >>>>> autoresponse? That'll put me on the trail... >>>>> >>>>> -andrewm >>>>> >>>>> >>>>> >>>> _______________________________________________ >>>> domains-gen mailing list >>>> [email protected] >>>> http://discuss.tucows.com/mailman/listinfo/domains-gen >>>> >>>> >>> _______________________________________________ >>> domains-gen mailing list >>> [email protected] >>> http://discuss.tucows.com/mailman/listinfo/domains-gen >>> >>> >> _______________________________________________ >> domains-gen mailing list >> [email protected] >> http://discuss.tucows.com/mailman/listinfo/domains-gen >> > > > _______________________________________________ domains-gen mailing list [email protected] http://discuss.tucows.com/mailman/listinfo/domains-gen
