In message <[EMAIL PROTECTED]>
James McNally <[EMAIL PROTECTED]> was claimed to have wrote:

>We've been working behind the scenes for a while now to bring our  
>Resellers a much-improved forum for discussion of our services.  
>Effective December 1st, the old mailing lists will be closed down in  
>favor of an online discussion forum.
>
>Some of the reasons we've moved to a forum solution include:
>
>    1. archiving of older content, so you don't need to hang onto  
>those old email messages.
>    2. searchability, so you can find the answer to that question  
>quickly

If adding search capabilities to the old web interface is beyond Tucows'
skillset, why not create an appropriate robots.txt and sitemap to allow
Google to do this for you?

>    3. simplicity, reducing a large number of different lists into a  
>manageable number of categories

You could just reduce the existing number of lists.

>    4. versatility, including a number of ways to keep up with new  
>posts (RSS, email alerts)

huh?  I am really scratching my head at this one.  Right now I can get
new posts via email, the web, NNTP, or RSS.  

What method does the new system offer that the current one doesn't?

I can already tell you what I'll lose: Threading, offline archiving, the
ability to have topics which interest me already flagged and those that
don't automatically ignored.

I lose my own local archive of my correspondence.

I lost the ability to flag a message as interesting to respond or
reference it later when it's lost in a long discussion thread.

I haven't looked at the new forums yet, but I trust you have found a way
to implement keyboard navigation, offline reading and posting, and have
somehow solved the latency issues inherent to web based solutions?

>One of my goals as Community Specialist is to build relationships with  
>our Resellers and to help you build relationships with your peers.  

Very good -- So how does reducing the ways we can communicate help build
a relationship?

(I'm bad with names so I'm not sure how long you've been around, but
take a look at the discussion the last time this was suggested, all of
the same arguments still apply)
-- 
Dave Warren,          [EMAIL PROTECTED]
Office: (403) 775-1700   /   (888) 300-3480
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