-- Hi Partner,
Please send me resumes to [email protected] * * *Title : IT Engineer/Production Support Duration: 3 months Location: Reston preferred. Urbana okay* Recreation of 22905 - but changed to a DAY SHIFT. The location preference is in Reston, but the manager can work with Urbana . Engineer -- Enterprise Monitoring and Management (EM&M) Production Support [Nightshift] 9PM-7:30AM 4 nights/wk.- changed to DAY SHIFT Participate as a contributing team member in providing 24 X 7 production support for the Enterprise Monitoring & Management (EM&M) team. Also, lead or participate in development and integration activities to roll out EM&M toolset to the corporate infrastructure Specific duties include: · Develop tools, interfaces, or wrappers to support integration across multiple management interfaces. · Develop the logic, scripts, and programs for the distributed agents and probes that collect, process, and forward events to the centralized monitoring and reporting system. · Contribute to the configuration and customization of distributed agents (MicroMuse SSM) and scripts for monitoring UNIX, WINTEL, network, and database devices, application logs, SYSLOGs, etc. · Work closely with UNIX, Network, Database, and WINTEL support groups, and with business application groups, to understand and prioritize their requirements for the effective implementation of monitoring solutions and to maximize the effectiveness of the monitoring environment. · Understand API logic to develop interfaces to support streamlined integration across various platforms. · Participate in the rotation of production support primary duty with other team members. May include weekends depending on the position. · While performing primary duty, respond to pages within 15 minutes 100% of time · Maintain Remedy incident tickets in a timely and efficient manner. This includes assigning and resolving cases in a reasonable time frame, and entering complete and relevant, resolution information. · Maintain Service request cases in a timely and efficient manner. This includes assigning reasonable target completion dates, putting to completed status on or before due date 100% of time, and entering relevant, complete information · Identify problems and correct them as soon as possible to restore full service · Coordinate resolution with infrastructure and application support groups and implement changes to prevent problem recurrence · Participate in supporting user requests and daily maintenance duties · Assist with tasks delegated by the EM&M engineering team. Technical Skill and Qualifications: · Preferred: BA/BS in Computer Science, Information Systems, or related field. · REQUIRED: Enterprise system monitoring experience (2+ yrs.) · Highly Desirable: Direct experience in System & Network Management Systems Using 3 or more: Managing, maintaining, troubleshooting - IBM NetCool (Omnibus, Impact. Reporter, Precision, ITM, ISM, SSM, WEBTop), Strong working knowledge of TCP/IP and SNMP Management Protocols , TripWire, Guardium, InfoVista, HP Business Process Monitors (BPM-Topaz), Oracle, Remedy. IIS, Apache · Highly Desirable: Experience in 3 or more of these environments: UNIX (Solaris 8,10; AIX 5.x, SUSE Linux 9.x/10.x),Veritas VCS, Veritas VM, Web Logic 5/6/7/8, Oracle 9x/10x, Sybase 12/15, Network (IP), LDAP, DNS, Web firewalls, fireproofs, load balancers, global load balancers, portals · Desirable: 3+ years experience in varied technical positions (requires broad technical IS knowledge at a mid to senior level), including development experience implementing systems Infrastructure development/support preferred. High level of interpersonal skills must be well developed., communication (verbal and written) and negotiation skills. · Required: High level of interpersonal, communication (verbal and written) and negotiation skills. · Desirable: Experience in Windows NT, Windows 2000, Internet Information Server, SQL Server and Oracle Databases (desired). · Preferred: UNIX sys admin skills are required. Documentation, verbal, and presentation skills must be demonstrated. · Desirable: Programming skills must be demonstrable, and must include one of more of the following: Advanced scripting (PERL/BOURNE/KORN), C programming · Desirable: XML; Java; SNMP; MIBII; J2EE · Desirable: Database interfaces (Sybase and/or Oracle) · Desirable: Ability to use Microsoft Office tools (Project, Powerpoint, Excel, Word) Personal Skills: Strong technical leadership skills. Demonstrated problem-solving skills and persistence. Ability to understand strategic direction and target architecture. Ability to understand cross-platform distribution/migration processes, and to document, develop and implement more efficient and reliable procedures. Demonstrated written and verbal communication skills and ability to apply them appropriately in gathering requirements and making recommendations. Ability to develop a strong business relationship with individuals on the project team, partners and customers. High level of interpersonal, negotiation, and conflict management skills Empowered to make recommendations to senior management, using sound judgment in making decisions. Thanks & Regards sandi Recruiter G Technologies Inc. 4340 Stevens Creek Blvd, San Jose, CA 95129. Tel: 408-905-1230 & 408 414 2032 ext 205 Fax:408-716-8873 [email protected] www.gtechnologiesinc.com -- You received this message because you are subscribed to the Google Groups "Dot Net Discussions" group. To post to this group, send email to [email protected]. To unsubscribe from this group, send email to [email protected]. For more options, visit this group at http://groups.google.com/group/dot-net-discussions?hl=en.
