On 19/09/2025 22:38, John Stoffel via dovecot wrote:
"Rupert" == Rupert Gallagher via dovecot [1]<dovecot@dovecot.org> writes:
oh boy oh boy, said the star wars muppet... I am with the user. He
uses windows with tb.
Interesting. But this looks to be more and more a TB issue.
Each time tb starts, it hangs for 20min at least. Why oh why? TB's
activity window lists folders as they are deleted. Do not know why,
but it is doing it.
Can you turn on debugging?
Finally, I move all inbox subfolders into the archive. Now TB
refuses to delete the empty inbox subfolders. I look into the
account settings, see the account is not using mbox. I open the
windows folder and find two inbox folders.
Wait, how is TB configured? I assume he's using IMAP to get their
emails? Are they downloading all th eemails to the local machine?
To clear the mess, I remove the account from TB, close TB, delete
those folders in windows, reopen TB, add the account, change
mailfolder into mbox, close and reopen TB.
Maybe you need to delete TB completely, then re-install it. *shrug* I
never use TB so I don't really have much to offer here.
Just create a new profile. Reinstalling risks picking up the old profile
which won't get you anywhere.
At this point, the account is rebuilding the index, but is taking a
long time still. TB's activity index shows that it is deleting
folders again, all by itself.
So it's rebuilding a _local_ index on the PC?
I think I need to rebuild dovecot's index for this user.
Maybe... but maybe there's a TB setting which can fix this too. Have
you looked at this thread?
[2]https://support.mozilla.org/en-US/questions/1424836
And how much email does this user have in his IMAP account where
you're running his mail spool? Does that server show any performance
problems when the user is re-indexing their emails?
Cheers,
John
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