Dear developers,

since I'm not steadily available any longer, I forward to you a request from someone who has some issues (see below). Please take care of him.

Best regards

Michael

-------- Original Message --------
Subject:        Re: [Website feedback] Gmail & Saros
Date:   Sun, 8 Sep 2013 23:29:17 -0400
From:   Clarence Jacque <cmjac...@gmail.com>
To:     Michael Scheppat <msch...@zedat.fu-berlin.de>



Hi Michael,

How are you doing? Found myself in another jam. Trying to collaborate with another developer and when we do 'Connection Test' we are both getting an 'IO Exception Sending Data' error. When we try working together on a project we are both getting 'Invitation was cancelled locally because of aan error: Could not obtain the version of the Saros plugin from ....' We are both using the latest.



On Fri, May 17, 2013 at 6:12 PM, Clarence Jacque <cmjac...@gmail.com <mailto:cmjac...@gmail.com>> wrote:

   Hi Michael,

   I had a strong feeling to check this problem I that I mentioned to
   you at home and it works (like a charm). Don't know if its my
   company's network that is causing an issue. I will try that again on
   Monday and let you know. So thanks for your patience with my issue.
   You really helped!


   On Tue, May 14, 2013 at 6:30 AM, Michael Scheppat
   <msch...@zedat.fu-berlin.de <mailto:msch...@zedat.fu-berlin.de>> wrote:

       If you really want to reset Saros you can use a different
       workspace when
       opening eclipse.
       The accounts are gone in this case.
       Nonetheless, this is not necessary.
       Open "Menu" -> "Saros" -> "Start Saros Configuration" for the
       menu from
       my previous screenshot.
       Compare again login_gmail.png with what you see. (Click on the tiny
       arrow to open the rest of the options)

       Alternatively you can click on the down arrow of the connect
       button at
       the top right of the Saros view.
       The menu opening up for you (see attachment) lists the option to
       "Add
       Account" leading to the same configuration.
       In case you don't see the Saros view open "Menu" -> "Window" ->
       "Show
       view" -> "Other" -> "Saros" -> "Saros"

       Did you also try creating a new account on
       "saros-con.imp.fu-berlin.de <http://saros-con.imp.fu-berlin.de>" ?
       That should work even without using Google's services.

       Clarence Jacque schrieb:
        > Nothing. Is there a way to remove all previous accounts and
       start afresh?
        >
        >
        > On Fri, May 10, 2013 at 8:29 AM, Michael Scheppat
        > <msch...@zedat.fu-berlin.de
       <mailto:msch...@zedat.fu-berlin.de>
       <mailto:msch...@zedat.fu-berlin.de
       <mailto:msch...@zedat.fu-berlin.de>>> wrote:
        >
        >     The tests for Gnu/linux /Windows 7 and Eclipse 4.2.2 that
       we performed
        >     were successful.
        >
        >     I have attached a picture login_gmail showing what your
       login should
        >     look like.
        >     Does it look like this?
        >
        >     Clarence Jacque schrieb:
        >     > Thanks for the response. Still the same issue. There is
       no error
        >     with
        >     > the password I'm using. Cause its the same password for my
        >     email. I am
        >     > using the latest version (13.2.2), Windows 7. and
       Eclipse 4.2.2.
        >     >
        >     >
        >     > On Tue, May 7, 2013 at 10:11 AM, Michael Scheppat
        >     > <msch...@zedat.fu-berlin.de
       <mailto:msch...@zedat.fu-berlin.de>
       <mailto:msch...@zedat.fu-berlin.de
       <mailto:msch...@zedat.fu-berlin.de>>
        >     <mailto:msch...@zedat.fu-berlin.de
       <mailto:msch...@zedat.fu-berlin.de>
        >     <mailto:msch...@zedat.fu-berlin.de
       <mailto:msch...@zedat.fu-berlin.de>>>> wrote:
        >     >
        >     >     Dear Saros user,
        >     >
        >     >     I am michael from the Saros team and I have been
       asked to
        >     help you.
        >     >     You wrote:
        >     >     "I've been searching to get a solution for Gmail
       and Saros
        >     to work
        >     >     together.
        >     >     I've followed the numerous suggestions and I
       getting the
        >     following
        >     >     error:
        >     >     "Could not connect to XMPP/Jabber server". The
       configuration
        >     I am
        >     >     using is
        >     >     User: cmjac...@gmail.com
       <mailto:cmjac...@gmail.com> <mailto:cmjac...@gmail.com
       <mailto:cmjac...@gmail.com>>
        >     <mailto:cmjac...@gmail.com <mailto:cmjac...@gmail.com>
       <mailto:cmjac...@gmail.com <mailto:cmjac...@gmail.com>>>, Password:
        >     >     mypassword, and I have tried
        >     >     with/without
        >     >     a server. With a server I have tried both gmail.com
       <http://gmail.com>
        >     <http://gmail.com>
        >     >     <http://gmail.com> and talk.google.com
       <http://talk.google.com>
        >     <http://talk.google.com> <http://talk.google.com>
        >     >     (which both requires port numbers) with port number
       465 and
        >     5222.
        >     >     Can you
        >     >     please assist myself and my team."
        >     >
        >     >
        >     >     Using an email address like cmjac...@gmail.com
       <mailto:cmjac...@gmail.com>
        >     <mailto:cmjac...@gmail.com <mailto:cmjac...@gmail.com>>
        >     >     <mailto:cmjac...@gmail.com
       <mailto:cmjac...@gmail.com> <mailto:cmjac...@gmail.com
       <mailto:cmjac...@gmail.com>>>
        >     should work normally
        >     >     without specifying server and port explicitly.
        >     >     Please check carefully whether you have the right
       password.
        >     "Could not
        >     >     connect to XMPP/Jabber server" is quite a normal
       rejection
        >     to wrong
        >     >     password entries. Additionally there is some common
        >     confusions about
        >     >     several overlapping account types of Google which
       can be
        >     configured to
        >     >     allow multiple login configurations.
        >     >
        >     >     Also the following server/port configuration works:
        >     >     server: talk.google.com <http://talk.google.com>
       <http://talk.google.com>
        >     <http://talk.google.com>
        >     >     port: 5222
        >     >     In deed there are known issues with gmail.com
       <http://gmail.com>
        >     <http://gmail.com> <http://gmail.com>
        >     >     as server and we are still
        >     >     working on it, but that is independent of using
       your email
        >     address.
        >     >
        >     >     Let me know if this helped.
        >     >     If not then please also tell us what operating
       system you are
        >     >     using and
        >     >     which of the versions of Saros. The latest is 13.3.22
        >     >     What steps did
        >     >
        >     >     With best regards
        >     >     Michael - www.saros-project.org
       <http://www.saros-project.org>
        >     <http://www.saros-project.org> <http://www.saros-project.org>
        >     >
        >     >
        >     >
        >     >
        >     > --
        >     > Regards,
        >     >
        >     > Clarence J.
        >
        >
        >
        >
        > --
        > Regards,
        >
        > Clarence J.




-- Regards,

   Clarence J.




--
Regards,

Clarence J.


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