Larry
Here are a couple and there are others.
http://www.consumeraffairs.com/delivery/ups_damage.html
http://ups.pissedconsumer.com/ups-does-not-honor-their-insurance-claims-20090803151771.html
It appears that UPS makes the standard response that the package was not
packed properly and this has happened even though the packing was done
by UPS! I think it varies from UPS outlet to outlet, some are good
others not. However, UPS corporate makes a practice of denying claims,
hence a lot of unhappy customers and websites dealing with their poor
customer response. This is what happened with the claim I was involved
with and it took six months to get them to finally pay up. I think they
use the tactic that most people will give up and go away if they stall
long enough.
I too have had issues with FedEx, but not as many as with UPS.
Surprisingly, I have had the best luck with the USPS.
Terry
On 28/09/2010 12:58, Don Cunningham wrote:
Does anyone out there happen to have some cases for the C Line?? I
got what was a pristine T4XC and R4C, but the UPS Store that packed it
didn't put enough packing to do any good at ALL. I need the top and
bottom cases for the R4C and the bottom case for the T4XC. These are
NOT slight bends, and all are in the area of the front where the metal
is folded over, negating a chance to straighten them. I am just
sick!!! Awaiting word from the seller, to see if he insured them
well, but will need to know if any cases are available.
Thanks,
Don, WB5HAK
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