i have the same issue can you help me

On Tuesday, April 16, 2024 at 12:20:26 PM UTC+1 Nadeem Sohail wrote:

> Dear Professional Colleagues,
>
> I hope this message finds you well.
>
> I am reaching out to seek guidance regarding an issue I am encountering 
> with my DSpace 7.6.1 installation on Ubuntu 22.04. After configuring all 
> the necessary requirements, the platform is functioning smoothly within our 
> local area network (LAN) via the domain name: 
> http://digitallibrary.thecityschool.edu.pk:4000/500. However, when 
> attempting to connect from the World Wide Web (WWW), I am encountering the 
> following error:
>
>
> *"500Service Unavailable*
>
> The server is temporarily unable to service your request due to 
> maintenance downtime or capacity problems. Please try again later."
>
> I have thoroughly reviewed the setup and am uncertain of the cause of this 
> issue. Therefore, I kindly request your expertise and assistance in 
> resolving it. Any insights or suggestions you could provide would be 
> immensely appreciated.
>
> Thank you very much for your time and consideration. I look forward to 
> your guidance and support.
> image.png
>
> image.png
>
>
>
>
>
>
>
> With kindest regards,
> ............................................
> Nadeem Sohail – Manager Libraries 
>
> Head Office - The City School Network
>
> 31 Industrial Area, Gurumangat Road, Gulberg III, Lahore
>
>  +92 (42) 111 444 123 <+92%2042%20111%20444%20123> – Ext: 394
>
> www.thecityschool.edu.pk
>
>

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