Hello,

my guess is, that you have not configured your email settings properly. At this 
point the system tries to send an email.
You can check whether it is working with the command line operation:
[dspace]/bin/dspace test-email
see
https://wiki.duraspace.org/display/DSDOC6x/Installing+DSpace#InstallingDSpace-CheckingYourInstallation

But to be sure we need more information which you can obtain in the logs see
https://wiki.duraspace.org/display/DSPACE/Troubleshoot+an+error

Hope this helps

Claudia


Am 07.08.2018 um 16:00 schrieb Ze Victor Harry:

hello there i am running dspace 6.3 in windows 10 and when i try to create
eperson everything works fine but when i try to reset/create password i get
this error
"
Reset password

Sorry, an error has occurred when the system try to send email with
instructions.

Return to the Administer EPeople page
<http://127.0.0.1:8080/jspui/dspace-admin/edit-epeople><http://127.0.0.1:8080/jspui/dspace-admin/edit-epeople>
"
any ideas what could be the problem




--
Claudia Juergen
Eldorado

Technische Universität Dortmund
Universitätsbibliothek
Vogelpothsweg 76
44227 Dortmund

Tel.: +49 231-755 40 43
Fax: +49 231-755 40 32
claudia.juer...@tu-dortmund.de<mailto:claudia.juer...@tu-dortmund.de>
www.ub.tu-dortmund.de<http://www.ub.tu-dortmund.de>

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