Hi Jacob,

It's still hard to tell what could be going on, and seems even more
difficult to nail down if it started "out of the blue".  It might be worth
digging more on your end to determine some possible causes and/or narrow
down what might be going on.  For example:

   - Is this affecting every single Item and Collection in your entire
   DSpace?  Or is it only affecting 1-2 specific Collections or Items coming
   from a specific Collection?
   - Do you have a test server or development server that you could test
   this out on?  Are you able to see the same issue there, or is it unique to
   a single server?
   - Are there any recent changes to your server or DSpace site that might
   coincide with when this began happening? Did you upgrade DSpace recently?
   Did you make recent branding or theme customizations to your site?  Did you
   upgrade your server or switch servers recently?

It'd help if you could narrow down when this issue began, and whether it
affects all your sites (production/testing/development) and/or all your
Collections.   Currently, I'm still not sure what could be causing this.

Tim

On Mon, Apr 1, 2019 at 9:08 PM Cameron, Jacob <[email protected]>
wrote:

> Hi Tim, my original message said DSpace 6.3. We are using the original
> Mirage XMLUI. The items were not mapped before. Our cataloguing team
> discovered we had issues when they attempted to map the items. We haven’t
> customized or changed any code for checkboxes. I did check the log files
> but nothing out of the ordinary is showing. It just started out of the blue.
>
> --
>
> Please excuse any typing errors or grammatical mistakes. I’m sending this
> message from a mobile device.
>
> Jake Cameron, BCS(UNB)
> Systems Support Specialist III
> Information Systems and Technical Services University of Lethbridge Library
> Phone:(403)329-2756
> This e-mail, including any and all attachments, is only for the use of the
> intended recipient(s) and may contain information that is confidential or
> privileged. If you are not the intended recipient, you are advised that any
> dissemination, copying or other use of this e-mail is prohibited. Please
> notify the sender of the error in communication by return e-mail and
> destroy all copies of this e-mail. Thank you.
>
> ------------------------------
> *From:* [email protected] on behalf of Tim Donohue <
> [email protected]>
> *Sent:* Monday, April 1, 2019 2:35 PM
> *To:* Cameron, Jacob
> *Cc:* DSpace Technical Support
> *Subject:* Re: [dspace-tech] Unable to Map Items
>
> Hi Jake,
>
> Unfortunately, there's not enough information here to give an exact
> answer.  But, I do know that the Item Mapper screens will only display the
> checkbox *if the item is not already mapped* to a given Collection.  So, if
> the Item is listed, but has no checkbox, that implies it already is mapped
> to (or belongs to) the Collection you are mapping into.  This logic is in
> the code here:
> https://github.com/DSpace/DSpace/blob/dspace-6_x/dspace-xmlui/src/main/java/org/dspace/app/xmlui/aspect/administrative/mapper/SearchItemForm.java#L136-L153
>
> It sounds like that must not be the situation for you though. I also just
> tried this on our demo site (running 6.3 with Mirage 2) and it looks to be
> working fine there: http://demo.dspace.org/xmlui/
>
> So, a few things you might want to try:
>
>    - Check your logs to see if some sort of error is being thrown when
>    these items are displayed.  Maybe something is erroring out that could
>    provide a clue
>    - Do you have a custom theme?  If so, are you customizing the display
>    of checkboxes in any way?  Maybe your theme is causing checkboxes (in
>    general) to not be displayed properly?  If you have a custom theme you
>    could try (temporarily) reverting to a default theme to see if it works
>    right. If it does, look closely at anything in your theme related to <field
>    type="checkbox">
>
> That's all I can think of.  If you figure out any more clues, feel free to
> let us know (and remember, it can also be helpful to tell us what version
> of DSpace you are running -- I've assumed 6.x above.)
>
> - Tim
>
> On Mon, Apr 1, 2019 at 9:57 AM Cameron, Jacob <[email protected]>
> wrote:
>
>> Further to it happening to all new items, it’s only an issue in XMLUI’s
>> Mirage interface.
>>
>>
>>
>> I’m able to use JSPUI’s item mapper with no problems.  I’ve tried
>> clearing the cocoon cache and rebuild the discovery index but no checkbox
>> is available when I try to do it in XMLUI.
>>
>>
>>
>> Any suggestions or tips would be appreciated.
>>
>> --
>>
>> Jake Cameron, BCS(UNB)
>>
>> Systems Support Specialist III
>>
>> Information Systems and Technical Services University of Lethbridge
>> Library
>>
>> Phone:(403)329-2756
>>
>> This e-mail, including any and all attachments, is only for the use of
>> the intended recipient(s) and may contain information that is confidential
>> or privileged. If you are not the intended recipient, you are advised that
>> any dissemination, copying or other use of this e-mail is prohibited.
>> Please notify the sender of the error in communication by return e-mail and
>> destroy all copies of this e-mail. Thank you.
>>
>>
>>
>> *From:* [email protected] <[email protected]> *On
>> Behalf Of *Cameron, Jacob
>> *Sent:* Friday, March 29, 2019 7:05 PM
>> *To:* DSpace Technical Support <[email protected]>
>> *Subject:* Re: [dspace-tech] Unable to Map Item
>>
>>
>>
>> No it’s happening to all new items being submitted.
>>
>>
>>
>> --
>>
>>
>>
>> Please excuse any typing errors or grammatical mistakes. I’m sending this
>> message from a mobile device.
>>
>>
>>
>> Jake Cameron, BCS(UNB)
>>
>> Systems Support Specialist III
>>
>> Information Systems and Technical Services University of Lethbridge
>> Library
>>
>> Phone:(403)329-2756
>>
>> This e-mail, including any and all attachments, is only for the use of
>> the intended recipient(s) and may contain information that is confidential
>> or privileged. If you are not the intended recipient, you are advised that
>> any dissemination, copying or other use of this e-mail is prohibited.
>> Please notify the sender of the error in communication by return e-mail and
>> destroy all copies of this e-mail. Thank you.
>>
>>
>> ------------------------------
>>
>> *From:* [email protected] on behalf of Cameron, Jacob <
>> [email protected]>
>> *Sent:* Thursday, March 28, 2019 9:30 AM
>> *To:* DSpace Technical Support
>> *Subject:* [dspace-tech] Unable to Map Item
>>
>>
>>
>> Hi Everyone,
>>
>>
>>
>> DSpace 6.3.
>>
>>
>>
>> For some reason, I have one item that cannot be mapped to another
>> collection.  I can map other items to the collection, but I’m unable to map
>> one specific thesis to this collection.  The Item Mapper doesn’t display a
>> checkbox for the one item we need to map.
>>
>>
>>
>> Any thoughts?
>>
>>
>>
>> Jake
>>
>> --
>>
>> Jake Cameron, BCS(UNB)
>>
>> Systems Support Specialist III
>>
>> Information Systems and Technical Services University of Lethbridge
>> Library
>>
>> Phone:(403)329-2756
>>
>> This e-mail, including any and all attachments, is only for the use of
>> the intended recipient(s) and may contain information that is confidential
>> or privileged. If you are not the intended recipient, you are advised that
>> any dissemination, copying or other use of this e-mail is prohibited.
>> Please notify the sender of the error in communication by return e-mail and
>> destroy all copies of this e-mail. Thank you.
>>
>>
>>
>> --
>> All messages to this mailing list should adhere to the DuraSpace Code of
>> Conduct: https://duraspace.org/about/policies/code-of-conduct/
>> ---
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>
>
> --
>
> Tim Donohue
> Technical Lead for DSpace & DSpaceDirect
> DuraSpace.org | DSpace.org | DSpaceDirect.org
>
> --
> All messages to this mailing list should adhere to the DuraSpace Code of
> Conduct: https://duraspace.org/about/policies/code-of-conduct/
> ---
> You received this message because you are subscribed to the Google Groups
> "DSpace Technical Support" group.
> To unsubscribe from this group and stop receiving emails from it, send an
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>


-- 

Tim Donohue
Technical Lead for DSpace & DSpaceDirect
DuraSpace.org | DSpace.org | DSpaceDirect.org

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