Dear Paul, My apologies for sending you the full log file,
Please find below a snippet of the error message in the dspace.log file ". 2020-04-19 04:00:38,839 ERROR org.dspace.identifier.doi.DOIOrganiser @ It wasn't possible to update this identifier: doi:10.22006/dspacebeta-84 Exceptions code: BAD_ANSWER org.dspace.identifier.doi.DOIIdentifierException: Unable to parse an answer from DataCite API. Please have a look into DSpace logs. at org.dspace.identifier.doi.DataCiteConnector.reserveDOI(DataCiteConnector.java:500) at org.dspace.identifier.doi.DataCiteConnector.updateMetadata(DataCiteConnector.java:582) at org.dspace.identifier.DOIIdentifierProvider.updateMetadataOnline(DOIIdentifierProvider.java:420) at org.dspace.identifier.doi.DOIOrganiser.update(DOIOrganiser.java:594) at org.dspace.identifier.doi.DOIOrganiser.runCLI(DOIOrganiser.java:240) at org.dspace.identifier.doi.DOIOrganiser.main(DOIOrganiser.java:71) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.dspace.app.launcher.ScriptLauncher.runOneCommand(ScriptLauncher.java:229) at org.dspace.app.launcher.ScriptLauncher.main(ScriptLauncher.java:81) 2020-04-19 04:00:39,138 WARN org.dspace.identifier.doi.DataCiteConnector @ While reserving the DOI doi:10.22006/dspacebeta-124, we got a http status code 404 and the message "<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /metadata/</pre> </body> </html> ". 2020-04-19 04:00:39,153 ERROR org.dspace.identifier.doi.DOIOrganiser @ It wasn't possible to update this identifier: doi:10.22006/dspacebeta-124 Exceptions code: BAD_ANSWER org.dspace.identifier.doi.DOIIdentifierException: Unable to parse an answer from DataCite API. Please have a look into DSpace logs. at org.dspace.identifier.doi.DataCiteConnector.reserveDOI(DataCiteConnector.java:500) at org.dspace.identifier.doi.DataCiteConnector.updateMetadata(DataCiteConnector.java:582) at org.dspace.identifier.DOIIdentifierProvider.updateMetadataOnline(DOIIdentifierProvider.java:420) at org.dspace.identifier.doi.DOIOrganiser.update(DOIOrganiser.java:594) at org.dspace.identifier.doi.DOIOrganiser.runCLI(DOIOrganiser.java:240) at org.dspace.identifier.doi.DOIOrganiser.main(DOIOrganiser.java:71) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.dspace.app.launcher.ScriptLauncher.runOneCommand(ScriptLauncher.java:229) at org.dspace.app.launcher.ScriptLauncher.main(ScriptLauncher.java:81) 2020-04-19 04:00:39,420 WARN org.dspace.identifier.doi.DataCiteConnector @ While reserving the DOI doi:10.22006/dspacebeta-81, we got a http status code 404 and the message "<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /metadata/</pre> </body> </html> ". 2020-04-19 04:00:39,435 ERROR org.dspace.identifier.doi.DOIOrganiser @ It wasn't possible to update this identifier: doi:10.22006/dspacebeta-81 Exceptions code: BAD_ANSWER org.dspace.identifier.doi.DOIIdentifierException: Unable to parse an answer from DataCite API. Please have a look into DSpace logs. at org.dspace.identifier.doi.DataCiteConnector.reserveDOI(DataCiteConnector.java:500) at org.dspace.identifier.doi.DataCiteConnector.updateMetadata(DataCiteConnector.java:582) at org.dspace.identifier.DOIIdentifierProvider.updateMetadataOnline(DOIIdentifierProvider.java:420) at org.dspace.identifier.doi.DOIOrganiser.update(DOIOrganiser.java:594) at org.dspace.identifier.doi.DOIOrganiser.runCLI(DOIOrganiser.java:240) at org.dspace.identifier.doi.DOIOrganiser.main(DOIOrganiser.java:71) at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method) at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:62) at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:43) at java.lang.reflect.Method.invoke(Method.java:498) at org.dspace.app.launcher.ScriptLauncher.runOneCommand(ScriptLauncher.java:229) at org.dspace.app.launcher.ScriptLauncher.main(ScriptLauncher.java:81) 2020-04-19 04:00:39,716 WARN org.dspace.identifier.doi.DataCiteConnector @ While reserving the DOI doi:10.22006/dspacebeta-82, we got a http status code 404 and the message "<!DOCTYPE html> <html lang="en"> <head> <meta charset="utf-8"> <title>Error</title> </head> <body> <pre>Cannot POST /metadata/</pre> </body> </html> thank Richard On Monday, April 20, 2020 at 8:41:14 AM UTC+2, Paul Münch wrote: > > Dear Richard, > > could you please copy the specific log message. I don’t want to read your > whole log file by myself. And maybe there are some privacy issues that I > don’t want to have anything to do with. > > Kind regards, > > Paul Münch > > > > Am 20.04.2020 um 00:49 schrieb Richard Dennis <pacia...@gmail.com > <javascript:>>: > > > > Dear Paul, > > > > See attached the log file as requested. > > > > Regards, > > > > Richard > > > > On Friday, April 17, 2020 at 7:11:14 AM UTC+2, Paul Münch wrote: > > Hello Dennis, > > > > > The DataCitre works perfectly, I have tested it and it works just > great > > > > So DataCite registered the DOI correct and it is resolvable? > > > > > here is the error message I am receiving > > > > For more information about the HTTP status we need the error message > from log file ([dspace-dir]/logs/dspace.log). Do you have access to it? > > > > Kind regards, > > > > Paul Münch > > > > > Am 17.04.2020 um 01:02 schrieb Richard Dennis <pacia...@gmail.com>: > > > > > > Hello Paul, > > > > > > The DataCitre works perfectly, I have tested it and it works just > great > > > here is the error message I am receiving > > > > > > Date: 4/16/20 8:00 PM > > > > > > > > > > > > Update DOI doi:10.22006/dspacebeta-84 for ITEM with ID > 99c212b0-c1aa-4fa1-925a-c1d800d5a07a failed: > > > > > > BAD_ANSWER > > > > > > > > > > > > Hope this helps > > > > > > Richard Dennis > > > On Thursday, April 16, 2020 at 7:46:48 AM UTC+2, Paul Münch wrote: > > > Hello Dennis, > > > > > > we need more information. Could you share the log message with us? > > > > > > Did you test manually a connection to DataCite from your machine? > Maybe it is a system not a DSpace issue. > > > > > > Kind regards, > > > > > > Paul Münch > > > > > > > Am 15.04.2020 um 01:29 schrieb Richard Dennis <pacia...@gmail.com>: > > > > > > > > Hello Paul, > > > > > > > > Thank you for providing the link, unfortunately, I am unable to > figure out how to solve this error and more importantly where do I solvethe > problem. > > > > Your help is most needed in solving this matter. > > > > > > > > thank you > > > > > > > > Richard Dennis > > > > > > > > On Saturday, April 11, 2020 at 11:15:37 PM UTC+2, Richard Dennis > wrote: > > > > Hello All, > > > > > > > > Running DSpace 6.2 > > > > Linux Ubuntu 16.04 > > > > Oracle DB > > > > > > > > I get this error message the following error Date: 4/11/20 8:00 > PM > > > > > > > > > > > > Update DOI doi:10.22006/dspacebeta-84 for ITEM with ID > 99c212b0-c1aa-4fa1-925a-c1d800d5a07a failed: > > > > > > > > BAD_ANSWER > > > > > > > > > > > > > > > > Can anyone out there assist me with this error message. > > > > > > > > > > > > > > > > Is it in my dspace.cfg ? > > > > > > > > According to Data Cite all is ok at their end. > > > > > > > > > > > > > > > > what should I do? > > > > > > > > > > > > > > > > Many thanks in advance > > > > > > > > > > > > > > > > > > > > > > > > Richard Dennis > > > > > > > > University Library of Southern Denmark > > > > > > > > > > > > -- > > > > All messages to this mailing list should adhere to the DuraSpace > Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ > > > > --- > > > > You received this message because you are subscribed to the Google > Groups "DSpace Technical Support" group. > > > > To unsubscribe from this group and stop receiving emails from it, > send an email to dspac...@googlegroups.com. > > > > To view this discussion on the web visit > https://groups.google.com/d/msgid/dspace-tech/e0200d1a-30c6-4e3c-8dd3-6e2bb11ad539%40googlegroups.com. > > > > > > > > > > > -- > > > All messages to this mailing list should adhere to the DuraSpace Code > of Conduct: https://duraspace.org/about/policies/code-of-conduct/ > > > --- > > > You received this message because you are subscribed to the Google > Groups "DSpace Technical Support" group. > > > To unsubscribe from this group and stop receiving emails from it, send > an email to dspac...@googlegroups.com. > > > To view this discussion on the web visit > https://groups.google.com/d/msgid/dspace-tech/a36092d7-45e3-4619-96e8-886361ea6096%40googlegroups.com. > > > > > > > > -- > > All messages to this mailing list should adhere to the DuraSpace Code of > Conduct: https://duraspace.org/about/policies/code-of-conduct/ > > --- > > You received this message because you are subscribed to the Google > Groups "DSpace Technical Support" group. > > To unsubscribe from this group and stop receiving emails from it, send > an email to dspac...@googlegroups.com <javascript:>. > > To view this discussion on the web visit > https://groups.google.com/d/msgid/dspace-tech/c9595b11-5be1-4564-9b37-fb245c1494d2%40googlegroups.com. > > > > <dspace.log.2020-04-19> > > -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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