Dear Richard,

sorry for being unclear. My idea was, that your problem had something to do 
with the item you wanted to register/reserve or update at DataCite. But 
your logfile snippets do not fit into this idea, so I guess I was wrong 
with that...

Anyway, what I was proposing was to look into the XML data, that is being 
sent to DataCite. You can see the XML output with the DSpace Command Line 
Tool by typing

[dspace-dir]/bin/dspace dsrun 
org.dspace.content.crosswalk.XSLTDisseminationCrosswalk DataCite <handle>
In order to have that working you need the handle of the items (the DOI is 
not enough).

For toubleshooting it might be helpful to see the output of your doi 
organiser. You can see what the doi-organiser will do, when you use the 
same command line tool, too:

[dspace-dir]/bin/dspace doi-organiser -l

This command should show you, what the doi-organiser will do and you can 
use the dsrun command to see, what XML data will be sent to DataCite when 
you execute the doi-organiser for reservation with [dspace-dir]/bin/dspace 
doi-organiser -r (I guess this is the point where you get the error, isn't 
it?).

Is my troubleshooting approach clearer now?

Best
Oliver

Am Dienstag, 21. April 2020 00:14:16 UTC+2 schrieb Richard Dennis:
>
> Dear Oliver,
>
> I am not sure what you mean and I am not sure what you mean can you 
> explain in greater detail what you mean and what I should change the handle 
> with.
> I am totally lost at this point in this troubleshooting of DOI
>
> Regards,
>
> Richard
>
> On Monday, April 20, 2020 at 8:57:04 AM UTC+2, Oliver Goldschmidt wrote:
>>
>> Hello Richard,
>>
>> I think I have seen this error in a context, where you try to send 
>> invalid XML to DataCite. This is specific to the item you want to 
>> register/reserve/update. You can see the XML output, which is sent to 
>> DataCite with this command:
>>
>> ./bin/dspace dsrun 
>> org.dspace.content.crosswalk.XSLTDisseminationCrosswalk DataCite <handle>
>>
>> Just replace <handle> with the handle of your item (I'm not sure, if this 
>> will work with an internal ID, though). This might help to find the issue 
>> with your record...
>>
>> Best 
>> Oliver
>>
>> Am Samstag, 11. April 2020 23:15:37 UTC+2 schrieb Richard Dennis:
>>>
>>> Hello All,
>>>
>>> Running DSpace 6.2
>>> Linux Ubuntu 16.04
>>> Oracle DB
>>>
>>> I get this error message the following error  Date:    4/11/20 8:00 PM
>>>
>>>  
>>>
>>> Update DOI doi:10.22006/dspacebeta-84 for ITEM with ID 
>>> 99c212b0-c1aa-4fa1-925a-c1d800d5a07a failed:
>>>
>>> BAD_ANSWER
>>>
>>>
>>> Can anyone out there assist me with this error message.
>>>
>>>
>>> Is it in my dspace.cfg ?
>>>
>>> According to Data Cite all is ok at their end.
>>>
>>>
>>> what should I do?
>>>
>>>
>>> Many thanks in advance
>>>
>>>
>>>
>>> Richard Dennis
>>>
>>> University Library of Southern Denmark
>>>
>>

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