Hi all,

We are experiencing incredibly long lookup times for ORCIDs in the author 
lookup in submission form. We are running DSpace 5.10 on Ubuntu, running XMLUI 
Mirage 2.

Sometimes the lookup is ~10 seconds (which already feels a little slow, IMO), 
but today it is stretching to 2-3 MINUTES for a lookup to complete.

I tested on demo.dspace.org and it was experiencing timeouts for the ORCID 
lookup, so I'm wondering if it's an issue at ORCID. Is anyone else experiencing 
delays in the lookup?

If I go to orcid.org directly and do an author search in the UI, it's almost 
instantaneous.

Any pointers are appreciated.

Cheers,
Graham

-----------------------------------------
Graham Faulkner
Web Developer / Programmer
Digital Initiatives, Library
University of Waterloo
Waterloo, Ontario N2L 3G1 CANADA
519-888-4567 x42461
[email protected]<https://connect.uwaterloo.ca/owa/redir.aspx?C=eef851fa6beb444c8cfe374f534157a8&URL=mailto%3agraham.faulkner%40uwaterloo.ca>

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