Thanks for the feedback Darryl - glad to know we're not alone! Yesterday and today the response times are much better (10-15 second range), so perhaps it was a momentary hiccup at ORCID.
Cheers, Graham From: [email protected] <[email protected]> On Behalf Of [email protected] Sent: January 20, 2021 1:24 PM To: DSpace Technical Support <[email protected]> Subject: [dspace-tech] Re: ORCID lookup extremely slow We're seeing the same behavior. I can't offer and help or pointers yet. I was just going to do a fresh install of DSpace to rule out any local customizations we've done; it's good to know the issue appears to not just be us. - Darryl Darryl Friesen, BSc Programmer/Analyst University of Saskatchewan ICT / University Library On Tuesday, January 19, 2021 at 4:08:54 PM UTC-6 [email protected]<mailto:[email protected]> wrote: Hi all, We are experiencing incredibly long lookup times for ORCIDs in the author lookup in submission form. We are running DSpace 5.10 on Ubuntu, running XMLUI Mirage 2. Sometimes the lookup is ~10 seconds (which already feels a little slow, IMO), but today it is stretching to 2-3 MINUTES for a lookup to complete. I tested on demo.dspace.org<http://demo.dspace.org> and it was experiencing timeouts for the ORCID lookup, so I'm wondering if it's an issue at ORCID. Is anyone else experiencing delays in the lookup? If I go to orcid.org<http://orcid.org> directly and do an author search in the UI, it's almost instantaneous. Any pointers are appreciated. Cheers, Graham ----------------------------------------- Graham Faulkner Web Developer / Programmer Digital Initiatives, Library University of Waterloo Waterloo, Ontario N2L 3G1 CANADA 519-888-4567 x42461<tel:(519)%20888-4567> [email protected]<https://connect.uwaterloo.ca/owa/redir.aspx?C=eef851fa6beb444c8cfe374f534157a8&URL=mailto%3agraham.faulkner%40uwaterloo.ca> -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]<mailto:[email protected]>. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/313ec955-8a22-4c61-aa4d-d45f4a721720n%40googlegroups.com<https://groups.google.com/d/msgid/dspace-tech/313ec955-8a22-4c61-aa4d-d45f4a721720n%40googlegroups.com?utm_medium=email&utm_source=footer>. -- All messages to this mailing list should adhere to the DuraSpace Code of Conduct: https://duraspace.org/about/policies/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. To unsubscribe from this group and stop receiving emails from it, send an email to [email protected]. To view this discussion on the web visit https://groups.google.com/d/msgid/dspace-tech/YQXPR01MB4279F3EFE67E90881577C87D88A00%40YQXPR01MB4279.CANPRD01.PROD.OUTLOOK.COM.
