Thanks Tim.  We're working on upgrading to 7.6.2 before January 2024 to
take advantage of the Datacite Metadata Schema 4.x update that's packaged
with that code, so crosses fingers we can resolve the pdf error issue as
well with this.

On Mon, Sep 9, 2024 at 12:34 PM DSpace Technical Support <
[email protected]> wrote:

> Hi Carolyn,
>
> If you are still encountering this issue, I'd recommend considering an
> upgrade to 7.6.2.   I *suspect* that the issue might be related to some
> general Submission Form saving issues which were fixed (or at least vastly
> improved) in the 7.6.2 release.  It may not have to do with the PDF upload
> itself, but rather to do with the saving of the form that occurs after an
> upload.  See the large list of Submission form fixes that were added in
> 7.6.2:
> https://wiki.lyrasis.org/display/DSDOC7x/Release+Notes#ReleaseNotes-7.6.2ReleaseNotes
>
> Tim
>
> On Monday, August 26, 2024 at 5:47:02 AM UTC-5 Michael Plate wrote:
>
>> Hi Carolyn,
>>
>> Am 21.08.24 um 21:39 schrieb Carolyn Sullivan:
>> > Hello all,
>> >
>> > Writing in hopes you've potentially found the source of this error!
>> > Several students submitting pdfs to our repository have sent in
>> > screenshots with the error 'There was an issue when saving the item,
>> > please try again' (see attached image).  Clearing the cache/cookies
>> > seems to work for resolving the problem, but it would be great if our
>> > users could avoid encountering the error :) Any suggestions?
>> […]
>>
>> could you please share such a PDF with us ?
>>
>>
>> Michael
>>
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