Hi Kaboda, Since you mentioned the system logs aren't showing anything, have you checked if there were any recent changes made to the directory permissions? Specifically, please verify if the Tomcat or Spring working directories have had their write access modified recently, as this could be preventing the files from uploading even if it doesn't trigger a specific error in the dspace.log.
Best regards, Titus J Sam On Thu, 19 Feb, 2026, 8:19 pm kaboda sugwejo, <[email protected]> wrote: > On our side, we have tried all possible methods, and this issue is not > showing anything even in the logs. So I have failed to find a solution. I > even used AI tools, but without success. The system logs do not show > anything. > > If there is anyone who can assist me, please let me know so we can arrange > a time via my WhatsApp number(+255 656 967000). I can share AnyDesk or > UltraViewer access so that you can connect and help me resolve the issue. > > On Thu, Feb 19, 2026 at 3:55 PM Matyas F. Bajger <[email protected]> > wrote: > >> Hello! >> Please check your dspace.log for more detail info about the case. >> >> Might, you meet with the same as we do repeatedly, if the error in >> dspace.log is like this: >> 2025-09-10 13:18:02,403 WARN unknown >> 58228b6c-78d7-44f0-934c-d85a5218489c >> org.dspace.app.rest.exception.DSpaceApiExceptionControllerAdvice @ Request >> is invalid or incorrect (status:400 exception: Failed to parse multipart >> servlet request; nested exception is java.io.IOException: The temporary >> upload location [/usr/share/tomcat/work/Catalina/localhost/server] is not >> valid at: >> org.springframework.web.multipart.support.StandardMultipartHttpServletRequest.handleParseFailure(StandardMultipartHttpServletRequest.java:127)) >> 2025-09-10 13:18:02,404 WARN unknown unknown >> org.dspace.app.rest.exception.DSpaceApiExceptionControllerAdvice @ Request >> is invalid or incorrect (status:400 exception: Failed to parse multipart >> servlet request; nested exception is java.io.IOException: The temporary >> upload location [/usr/share/tomcat/work/Catalina/localhost/server] is not >> valid at: >> org.springframework.web.multipart.support.StandardMultipartHttpServletRequest.handleParseFailure(StandardMultipartHttpServletRequest.java:127)) >> >> This is a problem of user/group write access to Tomcat/Spring working >> directories as listed in the dspace.log. The Tomcat or Spring (depending on >> dSpace version) must have write rights to them, including potential >> original directory, if the mentioned are just symlinks. We meet the case, >> that some background process, might in Almalinux we use, changes these >> rights and causes the upload error then. >> >> Best! >> >> Matyas F. Bajger >> >> IT administrator of library systems >> University Library of the University of Ostrava, Czech Republic >> httpa://library.osu.eu/ >> >> >> Dne 19.02.2026 v 13:07 kaboda sugwejo napsal(a): >> >> I am getting an "Item Upload failed" error repeatedly, as shown in the >> below image. Earlier It was working fine unfortunately since last 2 days I >> am getting this error. Please guide me to resolve the issue at your >> earliest. >> >> >> >> -- >> All messages to this mailing list should adhere to the Code of Conduct: >> https://lyrasis.org/code-of-conduct/ >> --- >> You received this message because you are subscribed to the Google Groups >> "DSpace Technical Support" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/d/msgid/dspace-tech/c2a7cb1e-0816-4b3c-a97e-19040b3e6d74n%40googlegroups.com >> <https://groups.google.com/d/msgid/dspace-tech/c2a7cb1e-0816-4b3c-a97e-19040b3e6d74n%40googlegroups.com?utm_medium=email&utm_source=footer> >> . >> >> -- >> All messages to this mailing list should adhere to the Code of Conduct: >> https://lyrasis.org/code-of-conduct/ >> --- >> You received this message because you are subscribed to the Google Groups >> "DSpace Technical Support" group. >> To unsubscribe from this group and stop receiving emails from it, send an >> email to [email protected]. >> To view this discussion visit >> https://groups.google.com/d/msgid/dspace-tech/2056e8cb-cb58-4fae-ae02-aca7e53ab8c6%40seznam.cz >> <https://groups.google.com/d/msgid/dspace-tech/2056e8cb-cb58-4fae-ae02-aca7e53ab8c6%40seznam.cz?utm_medium=email&utm_source=footer> >> . >> > > > -- > Regards > > > -- > > -- > All messages to this mailing list should adhere to the Code of Conduct: > https://lyrasis.org/code-of-conduct/ > --- > You received this message because you are subscribed to the Google Groups > "DSpace Technical Support" group. > To unsubscribe from this group and stop receiving emails from it, send an > email to [email protected]. > To view this discussion visit > https://groups.google.com/d/msgid/dspace-tech/CAMOaw6pdBve3Nutbxy3807V1aYTTXRGfzrka%2BQ7yLq3fjVM-0w%40mail.gmail.com > <https://groups.google.com/d/msgid/dspace-tech/CAMOaw6pdBve3Nutbxy3807V1aYTTXRGfzrka%2BQ7yLq3fjVM-0w%40mail.gmail.com?utm_medium=email&utm_source=footer> > . > -- All messages to this mailing list should adhere to the Code of Conduct: https://lyrasis.org/code-of-conduct/ --- You received this message because you are subscribed to the Google Groups "DSpace Technical Support" group. 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