Augustine,

You can create a new administrator account via the commandline in a shell 
account on the server.

[dspace-]/bin/create-administrator

Mark

On Jun 3, 2010, at 9:07 AM, Augustine Gitonga wrote:

> I was working hand in hand with our IT and just after sending this SOS, we 
> were able to fix the problem. I'm now able to do the things I wasn't able to 
> do just minutes ago. Thanks
> 
> Let's keep at it ...
>  
> "The Lord is my Light and my Salvation" Ps 27:1
> 
>  
> Augustine Gitonga
> 
> Nairobi
> 
> E-mail: [email protected]
> 
> 
> 
> ----- Forwarded Message ----
> From: Augustine Gitonga <[email protected]>
> To: [email protected]
> Sent: Thu, June 3, 2010 6:52:17 PM
> Subject: please help
> 
> Dear DSpace,
> 
> We have installed DSpace on a server for the last couple of months. We 
> however have not been using it much. Unfortunately I have forgotten the 
> password I had used and when I click on Forgot my password it doesn't 
> respond. I keeps trying to communicate until it times out. We are trying to 
> work on the SMTP server to ensure it communicates to no avail so far. 
> 
> This way even new users are unable to register. Only the as an administrator 
> can I get in. Then the submission process is developing a hitch as I'm not 
> able to create new communities and collections. I'm wondering what needs to 
> be re-configured to enable these activities to take place so as to be able to 
> populate our repository.
> 
> Will be glad to hear from you out there.
> 
> Kind regards,
>  
> "The Lord is my Light and my Salvation" Ps 27:1
> 
>  
> Augustine Gitonga
> 
> Aga Khan University Hospital Nairobi Library
> 
> Nairobi, Kenya
> 
> E-mail: [email protected]
> 
> 
> 
> 
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Mark R. Diggory
Head of U.S. Operations - @mire

http://www.atmire.com - Institutional Repository Solutions
http://www.togather.eu - Before getting together, get t...@ther

------------------------------------------------------------------------------
ThinkGeek and WIRED's GeekDad team up for the Ultimate 
GeekDad Father's Day Giveaway. ONE MASSIVE PRIZE to the 
lucky parental unit.  See the prize list and enter to win: 
http://p.sf.net/sfu/thinkgeek-promo
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