-------- Original-Nachricht -------- > Datum: Wed, 26 Sep 2007 20:02:18 +0200 > Von: Tony Earnshaw <[EMAIL PROTECTED]> > An: [email protected] > CC: Ted Sudtell <[EMAIL PROTECTED]> > Betreff: [dspam-users] Re: Your Setup
> Ted Sudtell skrev, on 26-09-2007 17:26: > > [...] > > > So the users still use there webgui? > > Don't use webgui, my users are all clinically brain dead anyway and > couldn't cope with anything as intelectually challenging as a webgui. > Let alone all sorts of aything else. THEY ARE ALL IDIOTS. > Ouch! This does not sound good :) But I feel your pain. I have a customer where I installed DSPAM and I was under the wrong impression that the webgui would be the best tool for the job. But no! Not there! Something like a webgui is just to much. I don't know why? But it is like that! I am probably to much used to do this there and that over there: using my mail client on Linux (Sylpheed) and then using my mail client in the office (Lotus Notes) and while outside of the office using web mail (Horde, SquirrelMail, RoundCube, etc) and each time going to the webgui and correcting DSPAM errors. For me this kind of workflow is normal. But not at that customers place. Anyway... Since they use Lotus Notes/Domino it was no big thing to help them. I just created two buttons in their mail template (one button in the inbox to report selected mails as spam and one in the junk folder to report selected mails as ham. After reporting I had to move the mail from inbox to junk or from junk to inbox (depending where they clicked the button) and change the DSPAM headers and tag the subject according to the action). And guess what? This seams to be the only way to get ultra lazy users to work with the filter. Make their life ultra easy. Don't force them to go to the webgui to report spam/ham. They are to lazy to do that or they just plain simple don't know how to do that on the webgui. Don't try to explain it to them. Don't try to document it. They just can't. It is over their head. But pressing to simple buttons (red x for reporting spam and green check mark for reporting ham) is simple enough. If you can then integrate it into their mail software. The more easy you make it for them, the more they will work with it. Webgui is nice and dandy but for the average user it is to much. And no! The global spam/ham alias is not an option. They are NOT going to send each mail back to DSPAM to correct errors. If they can send them all at once, then maybe but not one by one. > > And thanks for the reply, I would ask this in the dspam-group, but, > cannot > > seem to post. > > Dunno why, I can. > > --Tonni > Steve > -- > Tony Earnshaw > Email: tonni at hetnet dot nl -- Psssst! Schon vom neuen GMX MultiMessenger gehört? Der kanns mit allen: http://www.gmx.net/de/go/multimessenger
