Dan Scott on 2/19/01 11:54 PM wrote:

> I have a Duo 280 that seems to have a dead battery; it will run on the AC
> adapter, but not without. I can't get the battery door open; the button for
> it will depress, but the door won't slide over, or whatever it's suppposed
> to do.  Any ideas?
> 
> 2nd problem: if I insert it into the DuoDock II that it showed up with, it
> will not fire up. I have tried keyboards that I know are working, but no go.
> And after trying, the Duo will not start on its own (with adaptor) unless
> I use the "hardstart" button on the back for 40 seconds or so.
> 
I assume that your DuoDock is not dead since it would seem that you can
insert and eject the Duo (some docks suffered the tick-of-death which killed
the power supply).

I recall having problems getting my Duo280c to boot while in the dock, if I
had a stone-cold-dead-never-to-revive battery in it. When I would remove the
battery it would boot. Will it boot if you use the power button on the back
of the dock? It looks very similar to the button on the back of the Duo.

You'll need to find a way to remove the dead battery. I would say that your
going to have to use a little muscle and attempt to forcefully slide it to
the left.

You may have the wrong battery in the Duo causing the sliding cover to be
stuck because it doesn't fit properly. The correct one is a Type III. Since
you can't get the battery out to read the label check the size of the
release button. A Type I battery has a release button that's 11/16" wide.
The Type III button is 5/16" wide.

-makmac



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