I've just had my 2400c repaired by Apple and I want to share my experiences, both good and bad. First, the good. My battery was dead, so a brand-new battery was included in the price of repair. That's a good deal; have you seen the cost of a 2400c battery - if you can find it? Next, the bad. I felt I was mislead by Apple as to the cost of the repair. The cost of out-of-warranty repair is quoted as a flat $369.00 fee on Apple's PowerBook repair page: <http://www.info.apple.com/support/applecare_products/service/powerbook_service.shtml> What Apple doesn't tell you on their web site, and didn't tell me on the phone until they already had my credit card number to pay for the repair, is that they charge and ADDITIONAL $49.00 just for the privilege of making arrangements to have them repair your PB. I complained to Apple customer service and received a call from an Apple representative who told me that they consider a call to make repair arrangements to be a troubleshooting call (AppleCare cost $49), even if you know your machine needs to be repaired and you're calling only to make repair arrangements. How about that! Sure, Apple's free to charge whatever they want, but it's misleading not to mention the extra charge on the web site or on the phone until after they get your credit card # and make the charge! By the way, besides the Green Light of Death problems others have described, my PB would only run on the external power supply, with a red X always covering the battery icon on the menu bar. The Apple repair service said they replaced an I/O board as well as the battery. Edwin Simmers [EMAIL PROTECTED] ---------- Duo/2400 List, The friendliest place on the Net! A listserv for users and fans of Mac subportables. FAQ at <http://www.themacintoshguy.com/lists/DuoListFAQ.shtml> Be sure to visit Mac2400! <http://www.sineware.com/mac2400> To unsubscribe, E-mail to: <[EMAIL PROTECTED]> To switch to the DIGEST mode, E-mail to <[EMAIL PROTECTED]> Need help from a real person? Try. <[EMAIL PROTECTED]> ---------- Dr. Bott | 10/100 Ethernet for your 2400 is finally here! MPC-100 | <http://www.drbott.com/prod/mpc100.html> NineWire | If they are cool enough to host this list... Digital Solutions | ...you should check them out! http://www.NineWire.com/ Midwest Mac Parts ][ <http://www.midwestmac.com> After-market parts for Macs. ][ 888-356-1104 ][ MacResQ Specials: LaCie SCSI CDR From $99! PowerBook 3400/200 Only $879! Norton AntiVirus 6 Only $19! We Stock PARTS! <http://www.macresq.com>
