zvi wrote: > Perhaps the FAQ documentation will want to note that for Gmail, at > least, you can make a filter whose rule is "never send to spam." I'm > not sure how the filtering is for other webmail providers.
It's a tricky problem as far as documentation is concerned. On the one hand, we absolutely do want to document anything that's going to be helpful to a lot of people. From a brief look over the last 20 or so people posting to this mailing list, about half of them use Gmail and if those figures copy across to Dreamwidth then it would be silly to have half our userbase not getting comment emails when we could tell them what the proble is. On the other hand, we absolutely do not want to get into the business of providing documentation for other sites, services or software. For one thing, it's something we have absolutely no control over, and it makes us look bad if they suddenly change their behaviour and our documentation stops being right. For another, it creates false expectations, and people start to ask "but you have information for Gmail! Why can't you tell me how to do it in Hotmail or Yahoo! mail or Little Piddling On the Marsh municipal services mail?" and that's something we absolutely will not do. We don't have the time, the people or the inclination to document everywhere imaginable, and if we did it would swamp all the actual relevant documentation. My totally-not-final initial thought is that in general, we'll avoid providing any sort of documentation for things that aren't us, but that it won't be a set-in-stone rule, and that we will make excetions on a case by case basis if and when we think that there's justification. I'm hesitant to do even that much, but I do think it's probably the best idea. Luckily, it's not soething we have to worry about just yet, since we won't start getting marked as spam straight off the bat. -- rho, doc monkey "ook" _______________________________________________ dw-discuss mailing list [email protected] http://lists.dwscoalition.org/cgi-bin/mailman/listinfo/dw-discuss
