At 07:28 PM 3/27/2008, Stuart Santelmann KC1F wrote:
I think contesting can be described as "heavy duty use", as I think
that's what my friend K1DG primarily would use that headset for...
heh. Yeah, contesting and DXing at all hours of the day and night.
Plus, I have a big head (heh...no comments necessary) so that's even
more stress on 'em.
Heil wouldn't fix a lemon headset for free ? The anti-ham radio
fairies apparently sat on my Pro-Set a while ago, and I think I only
paid for shipping to Heil for repair, although I can't remember for
sure. Plus it came back with the latest upgrades.
Oh, I never said that Bob didn't stand behind the products - don't
get me wrong there! He's replaced them three times for just the cost
of shipping. But it isn't the money that's the problem since even his
full repair prices are extremely reasonable. The problem is the
reliability of this particular item. Since it's no longer offered for
sale on Heil's site, I'm guessing that says something right there.
I hold no ill feelings for Bob or his company whatsoever. He's always
been good to me. But. It's now 48 hours until the last major SSB
contest of the season and my headset partially failed. Thankfully it
does work in the "ANR-ON" mode so no harm, but still, it's a question
of it being the fourth failure in three years and in my books that's
where I have to draw the line and start looking for alternatives.
People are lining up to spend $3000 to $10,500 on new high-end HF
transceivers and there's a typical 10-12 week wait for $3000 SteppIR
antennas. There IS room in the market for a high-end ANR boom mic
headset. How I wish someone would fill it with a really
well-engineered and ergonomically-designed product.
Regards,
Peter,
W2IRT
Subscribe/unsubscribe, feedback, FAQ, problems
http://njdxa.org/dx-chat
To post a message, DX related items only, dx-chat@njdxa.org
This is the DX-CHAT reflector sponsored by the NJDXA
http://njdxa.org
