Lee, Jim and All, Thank you for the useful suggestions, although none of them worked. I did a complete hardware check including and exhaustive check of the memory and found nothing wrong.
THEN, I reloaded a "clean" load of Windows 10. Now, DX4WIN operates normally without freezing the PC. The clean load came from the same disk as the previous installation. I don't understand what the differences are, but the problem is solved. 73, Chet On Fri, May 6, 2016 at 8:40 PM, Chet Thayer <[email protected]> wrote: > Lee and Jim, > > Thank you for offering assistance. I deleted the CFG file and got the > same result. > > Lee to answer your questions, the laptop freezes immediately and > control-alt-delete does nothing after it freezes. The freeze occurs even > if I am using the demo dxl which is much smaller than my database. I tried > to copy all of 8.05 from one of my other machines onto a thumb disk. > I plugged the thumb disk into the laptop and tried to run DX4WIN on the > thumb disk. It got a little further than when the program is on the hard > drive. The packet window and DX spot window came up before it froze. > > I guess this all points to something wrong with the laptop. But other > programs run Ok. Having other programs running when trying to start DX4WIN > does not seem to make any difference. I ran an extensive test of the > hardware (including the memory) and found nothing wrong. > > My next step is to take the PC to my local hardware guru for a more > extensive diagnostic. > > It does seem strange to me that the program runs in the demo mode. But, > as soon as the license is put in the directory, it crashes. > > I'm open to other suggestions of things to try. > > 73, Chet > > On Fri, May 6, 2016 at 3:43 PM, Lee Hallin <[email protected]> wrote: > >> Hi Chet, >> >> You have already done what I would normally suggest. >> >> At what point in bringing DX4WIN up does it freeze? Does DX4WIN show >> "anything" before it freezes? >> >> Just for grins, if you know the .DXL file that it is "trying to open" >> when you invoke DX4WIN, rename that file to a different name before you >> invoke DX4WIN. And/or MOVE all *.DXL files to another directory, >> temporarily. Then invoke DX4WIN and see if the symptoms change. If they >> do change and the .DXL file is big, maybe the "loading" is using some >> memory that is bad and the PC is hanging because of it? >> >> If all else fails, ZIP up the DX4WIN directory (and everything below it) >> on one of the "good" PCs and move it to the "bad" PC. >> Then "cd" to the DX4WIN directory and invoke DX4WIN.exe. See if the >> symptoms change. >> >> Oh ya, another question: when it "freezes", can you get into "task >> manager" (or its equivalent on Windows 10)? If so, what is the hi CPU >> user? Since you have to power cycle to get the PC back, I'm guessing this >> is not an option :( >> >> Another thought is "memory" issues. Do a google on "windows 10 memory >> test" and see what you find. I did but have no experience on W10 (by >> design :) >> >> Good luck. This is an odd one. >> 73, >> Lee N7NU >> >>> Chet Thayer <[email protected]> 5/6/2016 8:13 AM >>> >> >> >> Folks, >> >> I need help with an unusual problem with DX4WIN 8.05. I am running 8.05 >> on >> two PCs and one laptop each running Windows 10 (upgraded from Windows 7 or >> 8). These run perfectly. >> >> I have another laptop (Dell Inspiron 3520) which I just replaced the hard >> drive and made a "clean" install of Windows 10. As with my other >> computers, I am running Norton 360 antivirus. I downloaded 8.05 from the >> website and installed it. I can run the demo version. However, when I >> put >> my DX4WIN license in the 8.05 subdirectory and start the DX4WIN program, >> the PC simply freezes and I have to kill the power to get it back into >> operation. >> >> I have run "sfc /scannow" and got no errors. I removed Skype and >> Splashtop >> from the laptop. These are the two programs that I don't have on the >> other >> 3 computers. The results are the same. >> >> I disabled Norton 360 and tried again. But, got the same result. >> >> Any suggestions on what to try next? >> >> Thanks. >> >> 73, Chet, WA3I >> ______________________________________________________________ >> DX4WIN mailing list >> Home: http://mailman.qth.net/mailman/listinfo/dx4win >> Help: http://mailman.qth.net/mmfaq.htm >> Post: mailto:[email protected] >> >> This list hosted by: http://www.qsl.net >> Please help support this email list: http://www.qsl.net/donate.html >> >> !SIG:572cb4ea192451644810511! >> >> > ______________________________________________________________ DX4WIN mailing list Home: http://mailman.qth.net/mailman/listinfo/dx4win Help: http://mailman.qth.net/mmfaq.htm Post: mailto:[email protected] This list hosted by: http://www.qsl.net Please help support this email list: http://www.qsl.net/donate.html
