This is a followup to my posting about label printing as included below. Thanks much to W9OL, N7US, and Jack for all sending helpful replies.
I was already convinced that it was a printer or printer driver problem since the labels printed fine on my other 2 HP printers (different models, hence different drivers) connected to my network. I bought the HP 920 specifically to print labels and reports from DXbase without running upstairs to the other printers, so I really wanted it to work. I contacted HP Technical Support through their web e-mail support center. After reading through their canned responses, they suggested trying the HP 550c driver included with Windows 2000. I did so, and it printed fine with that driver, confirming that the problem was definitely the HP 920c driver. Of course when using the 550 driver, you lose some of the special features of the 920 printer. HP's "official" solution is to use the HP 550c driver when printing labels, not to fix the 920 driver. Sigh... I just wanted to report back to the list that the culprit has been positively identified and that there are a couple of workarounds available by using a different printer driver or by modifying a copy of the label definition file and using it when generating labels for that printer only. I also want to thank Jack, W9OL, and N7US for their responses and help. You sure don't get that quality and quick assistance from HP! 73 & DX......Dave - WN9NBT > Date: Mon, 28 Oct 2002 07:56:22 -0500 (EST) > From: Dave Chasey <[EMAIL PROTECTED]> > To: [email protected] > Subject: [DXBase] label printing problem. > > > I am running dxbase 2003 on Windows 2000. I have an > HP Deskjet 920c printer connected via USB. It prints > fine, but when printing QSO labels, selecting 3 per label, > then selecting the included 8160-3Q.lbl definition, the > first few rows of labels print fine. Then, by the time > it gets to the bottom of the page it's cliping what should > be printed at the top of each label and printing it on the > bottom of the label above. In other words, it's almost like > the labels are slightly larger than the definition expects, > causing the top cross part of T's to be printed on the bottom > of the label above it by the time you get to the last couple > of rows. Makes "T's" look like "I's" when you peel the label! > However, using the exact same options, but printing to an HP > Deskjet 950c printer through the network connected to another > computer also running Windows 2000, they are aligned perfectly. > I also printed to plain paper on an HP6P laser and held them > up and compared, and they are aligned properly too. > > I'm using the Avery brand labels, so they should be OK. > > It almost sounds like a font size issue or something.... > > Of course, it's inconvenient to run to the other printer all > of the time, so I bought the 920c specifically to use with > dxbase on the computer in the shack. > > Any suggestions how to cure that? > > thanks! > > ....Dave Chasey -- [EMAIL PROTECTED]
