Hello everyone -- first of all I want to let you know that an update to the atm card comparison chart will be out soon.
I will be lowering the reputation number for cashcards.net to the lowest possible number for the following reasons: 1) A free card was offered to me for evaluation. It never arrived. Only after I sent a reminder (3 weeks later) did it finally show up. 2) The website is practically useless. When you are actually able to connect to it, it is confusing and does not provide you with the most basic instructions that you need to navigate the system. 3) It is never mentioned that cashcards requires a US$10 minimum account of V-cash be maintained at all times, until you have actually put money into the system (with the claimed 100,000+ customers, that's over a million dollars to sit on). 4) I funded my V-cash account from e-gold without any problem. The balance was properly displayed and fees taken out accordingly. However, 5) I attempted to load my ATM card from the V-cash account. The money was deducted from my V-cash balance, but it has never appeared on my ATM card. 6) Attempts to check the ATM balance online through the cashcard's website failed for several days (requests simply "time out"). 7) When the ATM balance check finally went through, it showed an ATM balance of $0 -- the money I had transerred to it simply disappeared! 8) I wrote a polite letter of inquiry to [EMAIL PROTECTED] and received absolutely no response. 9) I wrote a frustrated letter of inquiry to [EMAIL PROTECTED] and received absolutely no response. 10) I write an angry letter of inquiry to cashcards.net and received absolutely no response. 11) My money is gone, the ATM card doesn't work, and inquiries are going 100% unanswered. The most ridiculous thing about this is that cashcards knew full well that I was going to evaluate their card and their service and make note of it on the card comparison chart. This is the equivelent of inviting a restraunt critic for a free meal and then never sending a waiter to their table. I have been reading for ***months and months*** that cashcards is "overloaded." I have received several e-mails from people who are very, very unhappy with cashcard's service. The "overloaded" excuse simply will not fly with me. cashcards seems to have plenty of business and ought to be generating enough revenue that, over the course of several months, they could have imporved their customer service. Blackholing legitimate requests for support is simply and truly unacceptable. I will be trying to find another company to provide these services. Steve - I really don't care what lame excuses you might come up with. Even if you were hit by a truck or something, you should have set up your business with a customer service department to handle people whose MONEY HAS COMPLETELY DISAPPEARED FROM YOUR SYSTEM. I have been told repeatedly that cashcards was a reputable firm, but my experience has been that it is either a completely incompetent business or a complete scam. I would like my money back. All of it. But I'm not going to waste any more time or keystrokes on cashcards.net, and my suggestion to others is to avoid the problems, and avoid cashcards.net. --- You are currently subscribed to e-gold-list as: [EMAIL PROTECTED] To unsubscribe send a blank email to [EMAIL PROTECTED] Use e-gold's Secure Randomized Keyboard (SRK) when accessing your e-gold account(s) via the web and shopping cart interfaces to help thwart keystroke loggers and common viruses.
