Viking,

Viking Coder wrote:
Why is that the case when the transaction was done in USD, and the
site/emails contain notices stating such an eventuality?

Please read my previous message explaining the situation.



If the reverse had happened, and the exact weight was returned, the client would be raising hell that $580 was spent, but only ~$567 (minus fees) was refunded.

It would be easy to explain the logic of the refund if it was done correctly as I explained.


A transaction should be unraveled in the same manner that it was entered.

No, that is not correct... see my other message.


Or do you mean ... "The ethical way is to always take the short end of the stick, regardless
of circumstances"


Which is an extreme version of "The customer is always right"

No, I don't mean that, I mean there is only one correct solution, no matter which way the USD value of gold moves.


Sidd.




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