> The ethical way to deal with a situation like this is to return
the 
> exact amount of gold by weight to the customer, not the USD
value.
> 
> Sidd.

Why is that the case when the transaction was done in USD, and the
site/emails contain notices stating such an eventuality?

A transaction should be unraveled in the same manner that it was
entered.

LET'S HAVE A LOOK AT GOLDLATERS TOS: 
"2. The ecurrency transfer will occur within 72 hours of receipt
of
ecurrency." 
WE HAD TO WAIT APPROXIMATELY THREE WEEKS. GRAHAM KELLY BROKE HIS OWN
TOS!!!

10. In the event of any changes with the spot price of gold/dollar
value, we reserve the right to change our delivery structure between
the current dollar volume and "purchased" gold volume
(grams) amount.
NICE PROVISION. CUSTOMERS ALWAYS LOOSE. 


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