Hello John,

Thanks for the reply. The device ID is 'E1G44ETBLK' (i.e. Intel Gigabit 
ET Quad Port Server Adapter E1G44ET with the 82576 controller). We are 
also having the same problem with the Intel adapters located on the 
motherboard (with the 82575EB controller).

All the packets are received correctly in promiscuous mode. But without 
promiscuous mode some of the PROFINET packets are dropped (e.g. packets 
from managed PROFINET switches are received correctly, but packets from 
PROFINET bus couplers are dropped).

We only seem to have this problem with Intel NICs that use the '82575/6' 
controller and/or the 'igb' driver. We tried to do some investigation 
using wireshark. I can provide capture files if you think it would be 
helpful. Otherwise, I'll see if I can determine if it is the HW or the 
stack that is dropping/filtering the packets. Thanks for the help, I 
appreciate your cooperation.

Thanks,
Greg
--

Greg Hupf                               [email protected]
Command and Control Technologies          www.cctcorp.com
   1425 Chaffee Drive, Suite 1         (321) 264-1193 x121
   Titusville, Florida 32780           (321) 383-5096  fax



On 6/24/2011 4:48 PM, Ronciak, John wrote:
> Sorry to hear of you issue.  We need the exact device ID for the NIC's to 
> start with.  So you are saying that even in promiscuous mode the packets are 
> not received correct?  Where are the packets being dropped?  By the HW or by 
> the stack?  You can use ethtool and netstat to see where they are being 
> dropped.
>
> Let us know about the ID and if you can find where the packets are being 
> dropped.
>
> Thanks.
>
> Cheers,
> John
>
>
>> -----Original Message-----
>> From: Greg Hupf [mailto:[email protected]]
>> Sent: Friday, June 24, 2011 11:30 AM
>> To: [email protected]
>> Subject: [E1000-devel] Intel(R) Gigabit ET Quad Port Server Adapter
>> does not work with PROFINET
>>
>>
>>
>> Customer_type: Developer/Designer
>> Product: Intel(R) Gigabit ET Quad Port Server Adapter
>> OS: Red Hat Enterprise Linux 5.0*
>> Kernel: linux-2.6.18-128.el5PAE
>> Distribution_Version: Red Hat Enterprise Linux Server release 5.3
>> (Tikanga)
>> Issue_Other_Versions: Yes
>> Driver_Version: igb-3.0.22
>> Issue: We recently purchased two 'Intel(R) Gigabit ET Quad Port Svr
>> Adptr' cards for a large industrial control system. The NIC works fine
>> for most ethernet traffic, but rejects certain PROFINET packets. These
>> packets can only be received if 'promiscuous' mode is enabled. The
>> packets that are rejected are less than 200 bytes, but do use the
>> standard PROFINET VLAN field. Other PROFINET packets are received fine.
>> The network is private and dedicated to PROFINET traffic. The server
>> does not need a VLAN configuration. We replaced the card with an older
>> single-port PRO/1000 NIC (i.e. uses the e1000e driver) and the problem
>> disappears. Other 3-Com and Broadcom NICs also work correctly. We need
>> to get this driver fixed, or get the cards replaced with PRO/1000 based
>> Quad-port NICs. Let me know if you need more information.
>>
>> Thanks,
>> Greg
>>
>> --
>> Greg Hupf                               [email protected]
>> Command and Control Technologies          www.cctcorp.com
>>     1425 Chaffee Drive, Suite 1         (321) 264-1193 x121
>>     Titusville, Florida 32780           (321) 383-5096  fax
>>
>>
>>
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All the data continuously generated in your IT infrastructure contains a 
definitive record of customers, application performance, security 
threats, fraudulent activity and more. Splunk takes this data and makes 
sense of it. Business sense. IT sense. Common sense.. 
http://p.sf.net/sfu/splunk-d2d-c1
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