Unfortunately it's their hardware, and we have to work with them fix the driver for their custom implementation. That means they have to send us the hardware, etc, which they won't do unless the problem has been reported to them.
Todd Fujinaka Software Application Engineer Networking Division (ND) Intel Corporation [email protected] (503) 712-4565 -----Original Message----- From: Sylvain Munaut [mailto:[email protected]] Sent: Friday, January 20, 2017 12:23 AM To: Fujinaka, Todd <[email protected]> Cc: [email protected] Subject: Re: [E1000-devel] X550EM_X_SFP "lockup" / link issues On Mon, Jan 16, 2017 at 8:03 PM, Fujinaka, Todd <[email protected]> wrote: > I would contact Supermicro first. If this is a hardware issue, we'll have to > work with them to provide a fix. Last time I tried to open a issue with them regarding this hardware (for another issue), they just blamed the switch, the optics, the operating system, the driver, ... They also sent me a new Windows driver despite the issue clearly stating I was using linux and also sent a firmware update for the wrong hardware model ... And finally they just closed the issue with no solutions. Needless to say I have no faith in them to do anything else than waste my time. Cheers, Sylvain ------------------------------------------------------------------------------ Check out the vibrant tech community on one of the world's most engaging tech sites, SlashDot.org! http://sdm.link/slashdot _______________________________________________ E1000-devel mailing list [email protected] https://lists.sourceforge.net/lists/listinfo/e1000-devel To learn more about Intel® Ethernet, visit http://communities.intel.com/community/wired
