Richard,
I've seen similar things happen with version 5.1 when there were a large
number of trading partners in the file. How many do you have?
Denny Boynton
Interim EDI Manager
M/A-COM, Inc
978 442 4329
[EMAIL PROTECTED]
> -----Original Message-----
> From: Hurd, Richard A (Rich) [SMTP:[EMAIL PROTECTED]]
> Sent: Tuesday, July 11, 2000 11:09 AM
> To: [EMAIL PROTECTED]
> Subject: Sterling Gentran 5.2 woes
>
> Has anyone else experienced severe performance degredation and/or the
> feeling that we've taken several steps backward with regards to the client
> software with the C-S version of Sterling Gentran, particularly with the
> trading partner maintenance utility?
>
> If I launch the trading partner maintenance screen, it takes a painfully
> long time to initialize. If I do anything during my work in the trading
> partner maintenance screen that would somehow force a "refresh," it never
> refreshes the display. It blanks out the display, and begins to rebuild
> whatever it is that it's rebuilding. When it's finished, there's no
> indication that it's finished. Instead, any windows brought in front of
> it
> will retain an 'afterimage' on it (similar to the "cascading card" effect
> when one wins a Solitaire hand.) If I were to simply press Enter with
> the focus on the now-unusable window, I get the edit box for whatever
> trading partner is highlighted (except that I can't, of course, see which
> trading partner I'm editing.) Sometimes, it just locks the machine up.
>
> There are other issues which speak more to usability than functionality,
> but
> I could generally overlook them except for the bald fact that I cannot get
> any work done with this state of affairs.
>
> Sterling maintains it's an environmental issue with my PC. Other PCs in
> the
> department have exhibited similar behavior. One consultant's PC locked up
> with identical symptoms; he called Sterling tech support who informed him
> that his was the first incident -- despite my open trouble ticket.
>
> Has anyone else seen this icky behavior? It's obvious to me that it's a
> memory leak of gargantuan proportions.
>
>
> Rich Hurd
> ECommerce/EDI - Lucent Microelectronics
> +1-610-712-8044
>
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