Re: Peregrine feedback

[Kris Rothe]

I think the effort depends on what the former software was. I am still
changing from Premenos software (bought by Harbinger, bought by Peregrine).
It is slow and painful. Their help, although enthusiastic, is minimal.
After you've thwarted their front line, if you're lucky, you go to the
skilled people who really do know something. But I get about the same level
of support from this list server, and usually a lot faster. It appears that
they are trying to improve the help, but they are very eager to close
tickets.

I found the classes very helpful (but I dislike reading, so a class is my
preferred method of learning).

----- Forwarded by Kris Rothe/Nashville/BSSBNOTES on 03/07/01 09:08 AM
-----
                                                                                       
      
                    "Llanas, Ann"                                                      
      
                    <Ann.Llanas@JOC        To:     [EMAIL PROTECTED]             
      
                    KEY.COM>               cc:                                         
      
                    Sent by:               Subject:     Peregrine feedback             
      
                    Electronic Data                                                    
      
                    Interchange                                                        
      
                    Issues                                                             
      
                    <EDI-L@LISTSERV                                                    
      
                    .UCOP.EDU>                                                         
      
                                                                                       
      
                                                                                       
      
                    03/07/01 08:40                                                     
      
                    AM                                                                 
      
                    Please respond                                                     
      
                    to "Llanas,                                                        
      
                    Ann"                                                               
      
                                                                                       
      
                                                                                       
      






I know back in October there was a lot of flurry about Peregrine and what
they forced their customers into.  Now that people have had the time to
actually get the product and do the migration, what are your thoughts about
it?  How did the migration go?  How long did it take?  Did you experience a
lot of problems?  How was/is support?  Any information you can give me
would be greatly appreciated.

Thanks,
Ann Llanas
Jockey International
262-653-3470


ÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝÝØ contact the list owner:  mailto:[EMAIL PROTECTED]
Archives at http://www.mail-archive.com/edi-l%40listserv.ucop.edu/