The radius that EDI function covers is a little more encompassing than
some other 'IT' functions. I've seen EDI structured under the IT and
business side, even under the sales organization at one company.
Sometimes it's a challenge when EDI is orged under the business side and
there are no people who speak EDI in IT and they just treat the EDI
translator as another app running on their systems.
Typically vendor side EDI is started for one particular customer for one
particular purpose, so in some companies within the IT org EDI is under
a specific application let's say Billing for example, but as time goes
on whenever a EDI request comes along people say oh yeah we have an EDI
system let's do it over there, and before you know it within the
'Billing' group you have an whole EDI subgroup supporting non billing
functions with EDI. At some point hopefully somebody realizes those
aren't organized correctly under the Billing group and are split out to
a seperate EDI group.
The other branching going on at companies is the EDI vs Ecommerce
functionality. There usually is an existing 'legacy' EDI group. Well
on comes the Ecommerce requirements that are sent to the Web group.
Well then you have two seperate groups dealing with customer
interfaces. Sometimes EDI and Ecommerce is combined sometimes it isn't.
I feel the most important issue with all this is how you present
yourself to your customer. You should have one face and one point of
contact for your customer be it EDI or Ecommrce or Flat file. You
should have one consolidated data pool presented to your customer also,
no matter what division within your company it comes from sales,
billing, etc.
Regards,
-Steve
Weinstein, Debbie wrote:
> EDI is currently in the IS Dept. at Organon. Are most EDI Departments
> found in IS/IT or on the business side? Anyone moved to E-Commerce?
>
> Debbie Weinstein
>
> EDI Project Coordinator
>
> Organon USA Inc
>
> 56 Livingston Avenue
>
> Roseland, NJ 07068
>
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