We have used Inovis for ~5 years. They are VERY reliable when transporting
data. Their customer support website is an awesome tool with functionality
that no one else has. They have made sweeping updates to their processes,
servers and Van software over the last year or so that has really raised the
bar for Van service and performance in the industry (in my opinion).
No Van is up 100% of the time, 365 days per year. In the event of any
service disruption at all, they immediately send out detailed information with
frequent updates on the resolution. I have caught other another major van
routinely maintaining complete silence around any issues they are experiencing
in hopes no one notices.
I'd prefer an open and honest partnership with my van. I have used 3 other
vans in my career. Inovis is one of the leading Vans out there so while their
pricing is extremely competitive, their products and services are top notch.
You will be happy with Inovis.
Mary Lopez
EDI Coordinator
ICG Commerce
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