Get and CHECK references for companies that the outsourcer provides the same type of service for ..ie EDI
Interview the technical services people to ensure that they have the skills that are needed to support the application. --- Dale Marthaller <[EMAIL PROTECTED]> wrote: > Make sure that you discuss > service levels - how quickly they are expected to > perform operations for > you > Support - Contact hours, days of the week, time > zone, language > How to terminate contract > Escalation processes and contacts > > Dale Marthaller (604) 461-6779 > > -----Original Message----- > From: [email protected] > [mailto:[EMAIL PROTECTED] On Behalf Of > tcstoodt > Sent: Wednesday, September 27, 2006 10:09 AM > To: [email protected] > Subject: [EDI-L] negotiating outsourcing contracts > > Hi, > Has anyone in the group been involved in > hammering out a contract > with a large EDI outsourcer? Got any advice from > your experience? What > are the key things? > What blunders should be avoided? Anybody ever been > on the other > side..ie working for the outsourcer? Thanks for any > ideas/strategies. > TS > > > > > > ... > Please use the following Message Identifiers as your > subject prefix: > <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, > <OFF-TOPIC> > > Job postings are welcome, but for job postings or > requests for work: > <JOBS> IS REQUIRED in the subject line as a prefix. > Yahoo! Groups Links > > > > > > > > > > > > > The Oppenheimer Group ---- CONFIDENTIAL > > This message is for the designated recipient only > and may contain privileged, proprietary, or > otherwise private information. If you have received > it in error, please notify the sender immediately > and delete the original. Any other use of the email > by you is prohibited. > > __________________________________________________ Do You Yahoo!? Tired of spam? Yahoo! Mail has the best spam protection around http://mail.yahoo.com ... Please use the following Message Identifiers as your subject prefix: <SALES>, <JOBS>, <LIST>, <TECH>, <MISC>, <EVENT>, <OFF-TOPIC> Job postings are welcome, but for job postings or requests for work: <JOBS> IS REQUIRED in the subject line as a prefix. Yahoo! Groups Links <*> To visit your group on the web, go to: http://groups.yahoo.com/group/EDI-L/ <*> Your email settings: Individual Email | Traditional <*> To change settings online go to: http://groups.yahoo.com/group/EDI-L/join (Yahoo! ID required) <*> To change settings via email: mailto:[EMAIL PROTECTED] mailto:[EMAIL PROTECTED] <*> To unsubscribe from this group, send an email to: [EMAIL PROTECTED] <*> Your use of Yahoo! Groups is subject to: http://docs.yahoo.com/info/terms/
